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- This topic has 11 replies, 2 voices, and was last updated 17 years, 6 months ago by
jamesw41985.
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October 13, 2008 at 7:22 pm #40188
jamesw41985
ParticipantOK – in the past while it has been drying it has flashed some error codes up on the lights – I do not have these as its only happened a few times.
Anyway, basically there is no heat from it now, either when washing or drying, do they both use the same heater element?
Always been one for trying things myself so want to have a dig if I can, never seen inside a washer or know how they work etc so open to advice, im normally pretty handy @ DIY
October 13, 2008 at 7:51 pm #265050helo_75
Participant2 different heaters
i suspect the dryer section is faulty
could really use the fault lights, but id be looking at the dryer section, plug out, lid off, its all on the top of the drum!
a quick component test with a meter will confirm the faulty part!
if the wash heater was faulty, u wouldnt get a fault code…. it would just stick on wash
hope this helps
October 13, 2008 at 7:53 pm #265051jamesw41985
ParticipantRe: Hotpoint WD420
its really frustrating as ive put it on a few test washes and dries but cant get it to flash up any errors, as I said its only happened about 3 times and ive had it about a year and a half.
I tried doing a test wash @ 95 deg but the water is still freezing cold, whole things runs through a program fine but deffo 0 heat from either the wash or the dry 🙁
Hopefully ill get it cracked open @ the weekend
Cheers
October 13, 2008 at 8:01 pm #265052helo_75
Participantit would normally stick.. is the temperature dial in the right position?
strange that, cos if the heater was gone, it would stick, if the ntc was faulty ud get an n f03 fault
October 13, 2008 at 8:05 pm #265053jamesw41985
ParticipantRe: Hotpoint WD420
ill run another full program to confirm im not going nuts. Temp deffo @ right position, set to 95 – and on program B (just used tea towel as a test) left it on wash for 10 mins, then cancelled the program, drum and towel freezing cold.
Just set a “H” program away on 30 deg with 30 mins dry, will see if it completes but 99.9{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure it will as one completed yesterday that was set for wash and dry.
October 13, 2008 at 8:46 pm #265054jamesw41985
ParticipantRe: Hotpoint WD420
Well its on rinse & spin at the mo, just waiting for drying to kick in.
October 29, 2008 at 5:15 pm #265055jamesw41985
ParticipantRe: Hotpoint WD420
Ok update – im pulling my hair out, I had a right arse on getting someone out but today them came and looked at it but I was at work. Receipt says the following has been replaced.
Thermofuse
Fluff Filter
ElementAnd an RCD installed.
Apparently he got water on the RCD so didnt dare test it before he went – he said leave it an hour and then it should be OK.
Ive plugged it in put a tea towel in (baring in mind the door was already open and at this point the unit is plugged in but turned off)
Soon as I closed the door it started making a noise – few seconds later power light is flashing like mad along with the “Drying High Heat” light – I left it 5 mins to see if it would sort its self out but was still going. Sounds like it normally sounds when its drying apart from the drum isnt spinning. Tried turning it off at the button and the lights went out but still making noises.
Reckon he has buggered it more? Ill have to get on the phone again tomorrow – no doubt another week to wait for someone to come out 🙁
October 29, 2008 at 5:21 pm #265056helo_75
Participantthey dont have an rcd!!
maybe pcb?
yep, hes probably done the board in now
get him back, as quick as you can
October 29, 2008 at 5:29 pm #265057jamesw41985
ParticipantRe: Hotpoint WD420
the thing thats printed out from his laptop says R.C.D – anyway I pulled the plug on it for 5 – plugged it back in and different error now got the power and Time Saver light flashing!
November 3, 2008 at 5:51 pm #265058jamesw41985
ParticipantRe: Hotpoint WD420
Man im really wondering if I should of bought another brand. Got back from work and receipt to say the PCB had been replaced as it was burnt out, no doubt due to the last numpty getting water on it.
Done few quick tests and drying seems to be at least working, but tried a 95 deg wash running for 10 mins – does the water heat up straight away? reason I ask is I cancelled the wash after 10 mins and the tea towel I had put in was cold so im not convinced there is any heat when washing….
November 3, 2008 at 5:56 pm #265059jamesw41985
ParticipantRe: Hotpoint WD420
Just checked my first receipt and “Element (Spiral) (hl) c00080765 was replaced is this element for the dryer only and not the wash?
November 3, 2008 at 6:20 pm #265060helo_75
Participantyup thats the dryer element… the wash element does take some time to come on
if someone gave me a hotpoint washer/washer dryer with a £50 note attatched, id take the £50 , pay the delivery driver £10 to take it away, and be grateful, safe in the knowledge i hadnt let a horrible, overly priced, unreliable fire hazzard in my property
what more can i say?
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