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hi, machine is going thru cycle H as normal until it needs to empty water before rinse. Obviously it should pump out the dirty water at that stage but it is not and the machine is making a grinding type noise. Checked pump access from front of machine and seems clear. Took back off for better access and checked the black coiled pipes.Both seemed a bit mucky but no obvious blockages. Any suggestions to what else it may be ? Thanks in advance
the head of the pump may well have broken off
you need to remove the pump completely to inspect it
power off first
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