Smeg SCP & SC Oven Error Codes

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Smeg oven and cooker error codes and spare parts 

This set of fault codes for some ranges of Smeg built-in pyrolitic oven models in the SC and SCP range, the model numbers will start with those letters. 

Sadly we do not have a note of the oven model numbers that these error codes relate to.

These error codes may not relate to ALL Smeg ipyrlitic ovens or cookers but there is a good chance that they will represent a good number of products and they will all be based on Smeg electronics and components for the most part so should be fairly standard.

Please try to support our site by buying Smeg spare parts from our store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find local repairers using our engineer search facility.

Before you start any investigation of the fault or even remove a panel of the range cooker please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

  Smeg Oven Spare Parts

We have purposely not listed any Smeg spares in this article as there is a vast range of spares used by Smeg that can be model-specific as well as range specific.

For spares, if it isn’t glaringly obvious which one is required please contact us and ask and have the model and serial numbers from the rating plate of the oven or cooker. 

Please, don’t guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

  Smeg Oven Fault Codes

These fault codes are written for oven and cooker repairers and not for the general public by Smeg and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on an oven or cooker please refer to our basic fault finding guide from this link before you begin.

err1

Defective Sensor

This is detected by the software when the signal at the analogue to digital converter, then recalculated based on the voltage/temperature conversion table continuously indicates an internal oven compartment temperature beyond the range -40°C < Tcf < 600°C for at least 15 seconds. It can indicate an open or short-circuited sensor. 

In this case, the program stops immediately for safety reasons, all loads open, the cooling motor will continually operate and the error code is displayed on the user interface which can vary depending on the model and control panel.

The software continues to check the sensor input and if the error condition is not detected for at least 5 seconds, the error is reset.

The interrupted cooking program is not restarted, and to reset the error switch the oven to the OFF position and restart the desired program.

The cooling motor continues to operate for one hour after the oven is set to OFF. 

 

 

err2

Oven Temperature Error Detected

Activated in the following cases: If, during a normal cooking program (pyrolysis is excluded from this check), the oven sensor exceeds 520°C; the software performs the following operations:

  • The door lock is closed
  • All the relays are opened
  • Relay/Triac cooling motor fan ON
  • Rotisserie triac OFF
  • Buzzer sounds intermittently with a frequency of 1Hz.
  • To reset the error switch the oven to the OFF condition

 

err3

Probe is not positioned correctly

The software has detected bad or incorrect positioning of the temperature sensor.

An open or short circuit error on the sensor is managed directly as a separate error condition, The algorithm ensures that a badly positioned (but operating) sensor, that would consequently prevent a correct reading of the internal temperature, cannot cause safety problems for the user.

  • In Position 0: Test inactive, the alarm does not sound and if the circuit board is in an alarm state, the condition will remain in place for 10 minutes.
  • In Cooking Position – Test active for 20 minutes.
  • If the SET POINT is reached within 20 minutes → the test will end with a positive result – If 80°C is exceeded within 20 minutes → the test will end with a positive result
  • If neither of the two previous conditions occurs within 20 minutes → Alarm (frequency 1 Hz) → all relays OFF; the display will show “ERR3”
  • If the selector is set to OFF → the buzzer will be switched off but the alarm will remain active until the 10th minute afterwards
  • If the selector is set to “0” during the Test → End of Test
  • If the door is opened, the remaining test time will increase by the time for which it was open, up to a maximum of 10 minutes
  • If the TIMER is OFF, the test time will remain frozen until cooking starts (as in the case of Delayed Cooking)
  • If the timer interrupts cooking, the remaining test time will increase by the interruption time, up to a maximum of 10 minutes
  • If the user moves from one program to another, the test will continue; if it was terminated, it will not restart
  • Position the function selector to “0” to restart the test
  • This error is not managed in the presence of a door lock activation thermostat

 

err4

Door lock problem detected

In pyrolitic mode when the door lock is activated, if the door lock micro-switch is not activated within 90 seconds (mechanical problem or the door is slightly distanced from the front so that the door Microswitch is activated, but the door lock Microswitch is not), pyrolysis is interrupted and the buzzer sounds (1Hz).

The alarm is reset by putting the oven into stand-by condition or by switching the function selector to 0

Regardless of the cause of activation of the door lock (pyrolysis, alarm or breaking of the door lock), if the lock Microswitch is activated, the electronic circuit board will be as follows: · Selector position on Pyrolysis → all OK

Selector position on STOP → all OK

Selector position on a different setting → alarm condition and Buzzer sounding

The alarm is reset by putting the oven into standby condition

 

err5

Fan oven element error detected

This error is only detected and displayed during the test procedure.

The error is detected if the circular heater element is active when the relative function is not selected (standard operating test abnormality).

The RL8 oven fan must be activated.

The error does not appear on the display.

 

err6

Internal fan motor error detected

This error is also only detected during the test procedure.

This error is detected if, when a function is selected, the internal fan motor, if required for the function) is disconnected or not working.

In this case, the program in progress stops immediately, all loads open and the alarm is displayed on the user interface in the manner prescribed for each user interface, the buzzer is activated (1Hz).

The alarm is reset by putting the oven into stand-by condition or by switching the function selector to 0

 

err8

Tangential cooling fan error

This error is another that is only detected during the appliance test procedure.

This error is detected if, when a function is selected, the tangential motor is disconnected or not working.

In this case, the program in progress stops immediately, all loads open and the alarm is displayed on the user interface in the manner prescribed for each user interface, the buzzer is activated (1Hz).

The alarm is reset by putting the oven into stand-by condition or by switching the function selector to 0

  Smeg Oven Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your oven a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.In addition you can post in our forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.You must understand certain things before you begin or attempt any repairs on your own and we want to make these points clear to anyone that decides to investigate one of these or any other oven or cooker:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

Please understand that these oven and cooker fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Smeg oven model please post a request to confirm this in the forums.

 

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