I have a Bosch Condenser (Exxcel) Not sure on the model number. I have been having problems recently where by the container full light has been flashing and the machine has stoped but the container is empty. I have cleaned out the bottom of the appliance and taken out the little panel by the pump to clean all of the gunk from there. Even now its still not working…I will take it apart tonight to make sure that there is not any bits in the water pipes as when i switch it on can here the pump working but water is not making it up to the container. If this is not the problem what else could it be ?