Repairs@

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  • #44943
    Dales-Electronic
    Moderator

    I know Ken is worked off his feet but just doing a bank holiday check on repairs@ I find that I don’t appear at all and the closest engineer listed is some hour and half away from my postcode. If I check a washing machine repair on an ISE I still don’t appear and those listed as far as I know don’t sell the ISE appliance. Is there anyway we can update this or at least get those nearest to the customer into the frame??

    #283029
    kwatt
    Keymaster

    Re: Repairs@

    There will be changes made as I’m not happy with it either.

    However… there’s always a “but”…

    What needs done is going to cost thousands, well into five figure sums, to do it otherwise, we’re stuck with what we got I’m afraid.

    But it’s part of a large project I’m involved in.

    K.

    #283030
    eastlmark
    Moderator

    Re: Repairs@

    thats all very well Ken but how can it happen that an agent that was listed just dissapears? I am not listed even for my own postcode when before I at least appeared on the list.

    #283031
    kwatt
    Keymaster

    Re: Repairs@

    It’s random!

    If there’s more than three repairers in any one area it displays them randomly. It was the best we could do at the time I’m afraid.

    What I want it to do is to target geographically but that’s…

    A. Not easy
    B. Therefore not cheap
    C. Takes time to find a developer that will even do it
    D. Then takes them time to do it

    Asides from all the design and development that has to be done, which I have pretty much completed now.

    So far I have spoken to five agencies that looked as if they could/would do what I want but none have taken it on as yet, not even given an estimate to do it!

    I know it’s not that great and I am trying to do something about it but I’m a bit of a stickler for getting what I want done and not a half-a$$ed solution.

    K.

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