Bosch Exxcel KGU31164GB warmer at top

Home Forums Public Support Forums Help And Support Fridge And Freezer Forum Bosch Exxcel KGU31164GB warmer at top

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #46559
    happynose
    Participant

    The appliance is of the frost free type and is about 3 yrs old with a fridge on top and freezer below. I recently noticed that things in the top of the freezer weren’t freezing properly. I have emptied and fully defrosted but it is still like that. The fridge is at the right temp (4degC) and the bottom of the now empty freezer is at the value I set of -20degC. The top of the freezer is only about -5decC however. Do you have any ideas what can be causing this and what I could do to check?

    The freezer also used to make intermittent loud noises and seems to be much quieter since it stopped working properly

    #289972
    spimps
    Participant

    Re: Bosch Exxcel KGU31164GB warmer at top

    Noise was likely from fan catching ice build up behind panel at the rear of freezer,it’s not just the ice you see it’s behind the panel.it can be taken off and defrosted with a hair drier.
    Defrosting fully, if the door was left open switched off and left would take 36 hours,it’s still blocked by the sound of it.

    #289973
    happynose
    Participant

    Re: Bosch Exxcel KGU31164GB warmer at top

    Thanks – although the fridge was defrosted for over 2 days in warm weather. Do you think that what I am describing is a fan problem ? If so I would be grateful if anyone knows how to get the panel off this particular model to get to it – is it the 4 recessed screws ?

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.