- This topic has 26 replies, 17 voices, and was last updated 16 years, 4 months ago by
.
-
Posts
-
Just wondering if the comet trainer on this post trained the engineer who came from comet to work for me.
He had in house training and was on the road for three years. After three months of working for me I quizzed him about his high recall rate. After much investigation I found that he’d been told to use a continuity setting on his meter for testing everything and not to bother with resistance readings! 6 weeks later he left because actually fixing stuff was too difficult for him instead of just throwing parts at the machines.
Needless to say he went back to comet with new found skills!
It wasn’t his fault, he’d just been doing what he’d been trained to do!!Trainee engineers at Comet are trained to use test equipment.
In all companies if a engineer chooses or still does not know how to use the equipment it is ultimatley down to the individual not the company.
Keep in mind Comet are the only company who service all appliances within guarantee. By all appliances I mean all manufactures and the full white good set, so a good Comet engineer is top of trade in my opinion.
Re: Comet In Financial Trouble?
All Comet engineers at my depot are fully trained in the use of both meter’s and mega’s.
What they do in the field is there option as no one else is there…….. but if recall’s get to high a senior eng’s will go out and inspect there work and also go out with them to check there working practices.
But what has this got to do with is Comet In Financial Trouble? ????
and there goes another thread, turned into ‘lets slag the comet engineer off’
im getting tired of it, its horrible.. its a damned hard world out there, customers are becoming more difficult and the products less serviceable
im a comet engineer, and i will say that all my colleagues are highly trained, multi skilled and very knowledgeable
they are also my friends
if anyone wants to start a ‘lets slag comet off’ thread.. feel free, but be warned it will get messy
were all in the same job, and we all need each other
a lot of you on here i hold in high regard, but its starting to wear thinget over it
boselecta wrote:Keep in mind Comet are the only company who service all appliances within guarantee. By all appliances I mean all manufactures and the full white good set, so a good Comet engineer is top of trade in my opinion.
Bit of perspective, Helo – you’ve got at least two on your side.
Chris.
but why oh why does it keep coming up?
i know theres some who regard us highly, but quite often, someone has to have a go
its demeaning and uncalled for
Re: Comet In Financial Trouble?
Ill-considered posting, probably. The relative low numbers of posting company engineers as opposed to the large number of active independents leaves them as a bit of a soft target.
Fear of the employer is still a real threat.
Chris.
Re: Comet In Financial Trouble?
gotta say dont ever have any call to moan about comet engineers. there purchasign dept and install team however… jeez.
Penguin45 wrote:
boselecta wrote:
Keep in mind Comet are the only company who service all appliances within guarantee. By all appliances I mean all manufactures and the full white good set, so a good Comet engineer is top of trade in my opinion.Bit of perspective, Helo – you’ve got at least two on your side.
Chris.
3 Lawrence
Lawrence wrote:
Penguin45 wrote:
Keep in mind Comet are the only company who service all appliances within guarantee. By all appliances I mean all manufactures and the full white good set, so a good Comet engineer is top of trade in my opinion.Bit of perspective, Helo – you’ve got at least two on your side.
Chris.3 Lawrence
Make it 4 now
I’m ex Electricity board & 30 years ago it was hard doing all makes, must be a lot worse now. The manufacturers do offer product training to Comet, but I doubt if they fall over themseslves. Of course they must offer something otherwise the brand will suffer.
As said earlier, what the hell has this to do with Comet’s finances?
Alex
Re: Comet In Financial Trouble?
You have my support on this one helo_75.
As an ex Comet employee I still have quite a few friends on both the service and sales side who do a fine job.
The industry is big enough for both the indie and the multi national and as such they do work well together, contrary to popular belief.
What the bricks and mortar retailers should be looking at is getting together and coming up with a plan to battle the online only traders.
Don
Ex 542 & 061, a few years ago now though 😉
Re: Comet In Financial Trouble?
Dan76 wrote:After three months of working for me I quizzed him about his high recall rate. After much investigation I found that he’d been told to use a continuity setting on his meter for testing everything and not to bother with resistance readings!
I too am sceptical as to point of this post TBH. The inference is to attempt to slag off a Comet trainer engineer and yet brings into question your own employment standards? At the initial interview stage it is possible to establish a potential new employees skillset surely to goodness? Letting it run on for three months without trial and proper assessment then you simply fire him and he goes back to Comet? Pull the other one….. :rolls:
bazza500 wrote:I don’t think this conversation is worth discussing.
I agree entirely, the whole issue is a wind-up. 👿
- You must be logged in to reply to this topic.