Repairs@ – Some questions about the form etc

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  • February 18, 2010 at 11:59 am #52598
    Hollytree_Technical
    Participant

    Hi all

    I hope that this is in the right section. I am just looking at what is required to join the Repairs@ system and a few questions have arisen when looking at the form that I hope you can help me with.

    1. Under “Charging Information” is the category “System Repair” – What do you mean by “System repair” that isn’t covered by one of the other categories?

    2. Under “Membership Of Organisations” – I guess that “Corgi Registered” should now become “Gas Safe”? – I am neither, but just guessing that the form needs updating as Corgi has been phased out.

    3. Under “IT & Communications” it asks about call logging software – what do people here tend to use and what benefits does it bring?

    4. Under “IT & Communications” it asks about IT policies – I don’t currently have any written policy but think that I should write one – has anyone got any examples/advice about these that they would like to share.

    5. In several sections (and the charter) it asks about Fax – I don’t currently have any fax facility – is one really required?

    My apologies for the barrage of questions in one go but hope that you will be kind enough to answer them for me.

    Thank you

    Jem

    February 18, 2010 at 12:30 pm #312384
    kwatt
    Keymaster

    Re: Repairs@ – Some questions about the form etc

    In order…

    1. System repair means regassing refrigeration.

    2. Yep, should be updated but I’m not bothering for the moment.

    3. That’s a whole topic on its own and probably best discussed in another thread.

    4. Ditto

    5. No, fax isn’t needed.

    HTH

    K.

    February 18, 2010 at 3:19 pm #312385
    Hollytree_Technical
    Participant

    Re: Repairs@ – Some questions about the form etc

    Thank you for the quick reply.

    1. Ta for the clarification.

    2. Fair enough – doesn’t really worry/concern me anyway.

    3. Topic created – http://www.ukwhitegoods.co.uk/modules.php?name=Forums&file=viewtopic&t=52066

    4 Topic created – http://www.ukwhitegoods.co.uk/modules.php?name=Forums&file=viewtopic&t=52068

    5. That’s good news as I would be unlikely to ever use one anyway.

    Thanks again

    Jem

    March 24, 2010 at 4:23 pm #312386
    Jonah
    Participant

    Re: Repairs@ – Some questions about the form etc

    Just a quick question on Repairs@ Ken, I completely forgot all about it as I cannot for the life of me remember the last time I had a job from it, how can I or you check all our details are correct ie postcodes covered, email address etc…

    March 24, 2010 at 4:34 pm #312387
    kwatt
    Keymaster

    Errr, I’d have to do it manually as things are at the moment… a bit of a pain.

    K.

    March 24, 2010 at 4:47 pm #312388
    Jonah
    Participant

    Re: Repairs@ – Some questions about the form etc

    Ok Ken there’s no rush, if you get 5 minutes sometime as some of my postcodes etc have changed let me know what you have got on my account, no worries for the moment though mate 🙂

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