Been to this today customer complained that the machine would not drain.
I switched it on and the first thing it did was drain the water out.
I then checked all the usual suspects pump, flap valve, drain hose and all are clear.
I ran the machine with the side off watching the matrix and the first time it pumped out I could see it go straight over and out, the next time it got to the top of the matrix but would not go over into the drain hose.
I can see the matrix at the top is a bit cruded up. Could this be the cause or is it more likley to be a faulty drain pump.
Thanks
Ray