Zanussi ZWD1662W needs PCB + interface & door switch

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  • #58470
    portmoon
    Participant

    Hello,

    I have a Zanussi ZWD1662W washer dryer that needs a new PCB + interface & door switch (see below for explanation).

    Does anyone know where I could get these parts or what a reasonable price would be for parts and labour?

    I’m in Headingly, Leeds by the way if anyone out there would be willing to do the repair

    Thanks in advance
    portmoon

    – The reason I know I need a new PCB + interface & door switch is that I (foolishly) had a Domestic & General washing machine insurance policy. Like an idiot I just renewed it every year without reading the small print, which said that once my machine is 3 or more years old they’ll only refund 30{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the cost of a new one if it’s deemed uneconomical to repair. Not only that but I have to buy my new machine from their approved retailer (Comet) – which is not the cheapest. Anyway the engineer came out and told me what’s needed to fix it. So I’m thinking it may be cheaper just to write off the cost of the policy for the last 3 years and just get the machine repaired, depending on what it costs.

    #334633
    portmoon
    Participant

    Re: Zanussi ZWD1662W needs PCB + interface & door switch

    Just found this;

    http://www.zanussi.co.uk/node123.aspx?s … e=ZWD1662W

    the cost of the parts alone comes to £180 so maybe I’d be better just getting a new machine, unless anyone can do it for less!?

    #334634
    odom
    Participant

    Re: Zanussi ZWD1662W needs PCB + interface & door switch

    Might be worth getting a second opinion from a local independent repairer as to whether you actually need a new PCB, interface AND door lock – the first two especially are expensive parts to buy on the recommendation of someone who’s not prepared to fit them.

    Unfortunately this machine has a useless Electrolux board so the door lock taking out the board isn’t beyond the realms of possibility, but I’ve never known the interface board go too.

    If those are all gone to be honest I’d call it a day and spend the money on a decent Bosch or ISE instead.

    #334635
    portmoon
    Participant

    Re: Zanussi ZWD1662W needs PCB + interface & door switch

    Thanks for the advice – I’ve decided to get a local repairer to come out and have a look. I’m a bit suspicious that they just said all those parts needed replacing so that they could get the call out fee without having to do any work. The insurance company probably get commission from Comet as well so it’s in their interests to get you to buy a new machine.

    #334636
    Bluntblade
    Participant

    Re: Zanussi ZWD1662W needs PCB + interface & door switch

    I had same problem, have a policy with Dom @ Gen on washing machine and the machine stopped working following strange noise on 14 minutes remaining. Called out engineer through insurers who fitted new carbon brushes which didn’t work. Machine gave error code reading relating to motor, engineer phoned to obtain authorisation for new motor, pcb and control module – all approximately £300. Dom & Gen declined and wrote machine off. They wanted £330 for a £319 machine via Comet.

    I decided to have a look myself, cheap motor on ebay etc, so removed back of machine to remove motor and found that belt had come off, questioned engineer who advised he took motor out and belt off to replace brushes (all this work in 5-10 whilst I was tilting machine – I don’t think so). So why when he put new brushes in didn’t he put belt on. Anyway drum didn’t spin and he took new brushes out and machine written off. I bought new brushes and put belt back on – machine now works sweet as a nut. Annoying thing is I could of shed out £300 when no need.

    Makes you wonder whether these companies are working hand in hand. I’m awaiting outcome.

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