Home › Forums › General Trade Forum › The ultimate troubleshooting tool!
- This topic has 6 replies, 6 voices, and was last updated 15 years, 5 months ago by
Martin.
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November 2, 2010 at 5:29 pm #58531
Martin
ParticipantAll your diagnostic problems solved WITH THIS TOOL
November 2, 2010 at 5:48 pm #334822nelson
ParticipantRe: The ultimate troubleshooting tool!
Thanks for that Which :rolls:
November 2, 2010 at 5:50 pm #334823admin
KeymasterRe: The ultimate troubleshooting tool!
Also for spare parts :
However, spare parts are also available from a number of spares websites, including Espares (http://www.espares.co.uk), Partmaster (http://www.partmaster.co.uk) and UK Whitegoods (shop.ukwhitegoods.co.uk). These websites sell both branded spares, as well as universal parts, which are compatible with multiple washing machine models.
Bryan
November 2, 2010 at 6:41 pm #334824cornwell40
ParticipantRe: The ultimate troubleshooting tool!
:rotfl: :rtfm: What a waste of time someones time.
TC
November 2, 2010 at 8:07 pm #334825wizard
ParticipantRe: The ultimate troubleshooting tool!
What exactly is the problem ? This seems to be very helpful for Which subscribers in steering them towards a sensible course of action when they have a fault instead of immediately going on the currys website to order a new machine. It ultimately means more work for us. There doesn’t seem to be any advice that you couldn’t get either from the owners manual or the public area of THIS WEBSITE !!
November 3, 2010 at 7:54 am #334826Phidom
ParticipantRe: The ultimate troubleshooting tool!
They call it a repairs tool but don’t actually tell you how to do repairs. In a way it could make life more difficult for us if the customer thinks he / she already knows what the fault is but just wants the parts fitted. If it tells them the brushes are worn they are likely to order a set online before calling us in to fit them. If we then find a new motor is needed they will have to pay for brushes and the motor!
November 3, 2010 at 12:25 pm #334827wizard
ParticipantRe: The ultimate troubleshooting tool!
So, you want it to tell them how to do the repair, do you ? Then we’d have no work at all. It is a tool that is not Brand specific and very generalised to help the average Which subscriber decide on the best course of action. Most people who use Which do so to check out new machine reviews, so if a few decide on a repair instead then its good news, isn’t it ??
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