The ultimate troubleshooting tool!

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  • Author
    Posts
  • #58531
    Martin
    Participant

    All your diagnostic problems solved WITH THIS TOOL

    #334822
    nelson
    Participant

    Re: The ultimate troubleshooting tool!

    Thanks for that Which :rolls:

    #334823
    admin
    Keymaster

    Re: The ultimate troubleshooting tool!

    Also for spare parts :

    However, spare parts are also available from a number of spares websites, including Espares (http://www.espares.co.uk), Partmaster (http://www.partmaster.co.uk) and UK Whitegoods (shop.ukwhitegoods.co.uk). These websites sell both branded spares, as well as universal parts, which are compatible with multiple washing machine models.

    Bryan

    #334824
    cornwell40
    Participant

    Re: The ultimate troubleshooting tool!

    :rotfl: :rtfm: What a waste of time someones time.

    TC

    #334825
    wizard
    Participant

    Re: The ultimate troubleshooting tool!

    What exactly is the problem ? This seems to be very helpful for Which subscribers in steering them towards a sensible course of action when they have a fault instead of immediately going on the currys website to order a new machine. It ultimately means more work for us. There doesn’t seem to be any advice that you couldn’t get either from the owners manual or the public area of THIS WEBSITE !!

    #334826
    Phidom
    Participant

    Re: The ultimate troubleshooting tool!

    They call it a repairs tool but don’t actually tell you how to do repairs. In a way it could make life more difficult for us if the customer thinks he / she already knows what the fault is but just wants the parts fitted. If it tells them the brushes are worn they are likely to order a set online before calling us in to fit them. If we then find a new motor is needed they will have to pay for brushes and the motor!

    #334827
    wizard
    Participant

    Re: The ultimate troubleshooting tool!

    So, you want it to tell them how to do the repair, do you ? Then we’d have no work at all. It is a tool that is not Brand specific and very generalised to help the average Which subscriber decide on the best course of action. Most people who use Which do so to check out new machine reviews, so if a few decide on a repair instead then its good news, isn’t it ??

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