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- This topic has 7 replies, 6 voices, and was last updated 15 years, 4 months ago by
TheSpinDoctor.
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November 19, 2010 at 6:42 pm #59011
TheSpinDoctor
ParticipantHi all.
I wonder if someone would be kind enough to help me with this one please. I have one of the above machines to look at. I don’t usually work on Hotpoint so have no idea on fault codes or diagnostics here but basically what happens is that the door will lock when the start/pause button is pressed, the time counts down but nothing happens. No fill, no motor action & if put onto spin, no drain either. I have had the pump off & the impeller is free running. The machine is just over 2 years old & has no previous history of faults.
Any ideas/suggestions greatly apprieciated.
Thanks in advance.
TSD.
November 19, 2010 at 7:24 pm #336469jonnieboy
ParticipantRe: Hotpoint WMD960
first check is for worn out motor brushes failing that broken wire at motor plug
hope this helpsNovember 19, 2010 at 9:57 pm #336470iadom
ModeratorRe: Hotpoint WMD960
If you do find worn brushes it will be a first, 3 phase motor in these. 😉
No diagnostics to speak of but fault codes are in the Error Codes thread.
As jonnieboy says motor wiring is a possible cause.
Jim.
November 20, 2010 at 11:54 am #336471leavemetogetonwithit
ParticipantRe: Hotpoint WMD960
And don’t touch that heatsink until it’s been off for ten minutes :plug: .
Mike.November 22, 2010 at 5:52 pm #336472TheSpinDoctor
ParticipantRe: Hotpoint WMD960
Hi guys. Thanks for the info so far. There has been no fault code displayed to the user, just the door locks, time counts down normally but no fill, no drum action, zip! If there is no diagnostic like Lux Group product for example & there is no fault code known to have been displayed, any help is appreciated.
Keep the ideas coming people.
Cheers.
TSD.
November 22, 2010 at 5:57 pm #336473iadom
ModeratorRe: Hotpoint WMD960
Have you checked the motor electrically and the wiring to it?
As usual with these ‘Indesit’ machines in most cases if nothing obvious is found then the main PCB is likely to be faulty.
EMW will test/repair these modules.
April 13, 2014 at 7:54 am #336474keithwilliams
ParticipantRe: Hotpoint WMD960
hey spindoctor
how did you get on with this machine cos im going to exactly this fault tomorrow. i know about the motor wiring probs but just curious to see if you found out something else.
taApril 15, 2014 at 7:02 am #336475madangler1
ParticipantRe: Hotpoint WMD960
Normally module if its 3 phase
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