W’Pool SxS FRBB36A, fridge not cooling

Home › Forums › Trade Technical & Spare Parts Forums › Trade Technical Enquiries › W’Pool SxS FRBB36A, fridge not cooling

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 6, 2011 at 10:50 am #64357
    Seamy
    Participant

    Got a customer on the phone with a Whirlpool American style F/Freezer FRBB36A F2012 -858615030158, freezer is cold, no cooling in fridge & not making ice. Customer says its recently got a fault flashing, described it as black triangle in display & the letters SENSE.
    Anyone got fault codes or diagnostics/service info please.

    August 6, 2011 at 12:34 pm #356820
    broddersbaldrick
    Participant

    Re: W’Pool SxS FRBB36A, fridge not cooling

    Hi, how old is it?
    I would check to see if the compressor is running then inspect the evaporater to see if you have too much ice or too little.
    It will be one or the other.

    August 7, 2011 at 11:38 am #356821
    Seamy
    Participant

    Re: W’Pool SxS FRBB36A, fridge not cooling

    Thanks, its 4-5 years old, just out of warranty.
    Customer has already defrosted it totally as I suspected evaporator may be frozen over & advised them to defrost it before I called out. I was off for 48hours with doors open, now freezer works o.k but fridge not going down, was thinking fan or flap motor problem, haven’t worked on a W’Pool SxS before.

    August 14, 2011 at 2:27 pm #356822
    TeeMyob
    Participant

    Re: W’Pool SxS FRBB36A, fridge not cooling

    Let me have the model number, full serial number please.

    I will look into it.

    TM

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.