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DDDave.
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October 12, 2011 at 8:04 pm #65622
DDDave
ParticipantI put this machine into test mode and it came up with this.

It also flashed 13 red then 4 green.
Can someone tell me how to read this code please.
Thank youOctober 12, 2011 at 8:27 pm #361315cab
ParticipantRe: Zanussi ZWD12270S
dryer element. if the resistance is less than about 10 meg it will cause this
October 12, 2011 at 9:35 pm #361316Criscold
ParticipantRe: Zanussi ZWD12270S
As above but could also be dryer relay board or wiring
October 12, 2011 at 9:58 pm #361317DDDave
ParticipantRe: Zanussi ZWD12270S
Thanks for the help guys. How do I read this code though. Is it fault 4 or 13 or Ed4 ??
October 13, 2011 at 7:04 am #361318dave-m
ParticipantRe: Zanussi ZWD12270S
It’s Ed4.
I had one a while ago and if I remember right the service manual (which, when I’m home, I can send you if you PM me your e-mail address) said it’s the drier board or washer board depending on a couple of tests.
I rang a mate of mine, an engineer in zanussi, and he said it’s usually one of the two.The machine I looked at was 4 and a half years old so I rang zanussi for the customer and they sent out some one to repair it for call out fee only.
However, Zanussi Dublin told me that if the machine was bought in Currys or someother outlet that doesn’t sell machines out of the Irish warehouse that it’s not covered by the Major parts warranty, so there!
I gave her the s/n and this was ‘one of theirs’ so it wasn’t a problem.All that being said, I never rang the customer back to see how she got on, must do that today…
DaveOctober 13, 2011 at 7:11 am #361319DDDave
ParticipantRe: Zanussi ZWD12270S
Thanks Dave. Will PM you.
October 13, 2011 at 7:37 am #361320Martin
ParticipantRe: Zanussi ZWD12270S
DDDave wrote:I put this machine into test mode and it came up with this.
What were the symptoms to prompt you to put it into diagnostics mode anyway? Ed4 error can be a very misleading error and can lead to ‘barking up the wrong tree’ anyway. I’m going with Cab’s diagnosis as being more likely. 😉
October 14, 2011 at 7:50 am #361321DDDave
ParticipantRe: Zanussi ZWD12270S
Customer said the machine was getting very hot and cutting out.I thought the rinse valve might not have been working but it was ok.
October 14, 2011 at 8:04 am #361322Martin
ParticipantRe: Zanussi ZWD12270S
DDDave wrote:Customer said the machine was getting very hot and cutting out.I thought the rinse valve might not have been working but it was ok.
A dodgy dryer valve would usually throw up an E20 error anyway. Have you taken off the dryer fan and cleaned all the fluff from it and the condenser?
October 14, 2011 at 12:25 pm #361323DDDave
ParticipantRe: Zanussi ZWD12270S
Sorry, I should have said this fault is on the wash cycle.
October 14, 2011 at 3:39 pm #361324Martin
ParticipantRe: Zanussi ZWD12270S
DDDave wrote:Sorry, I should have said this fault is on the wash cycle.
OK, in that case I refer you back to my earlier post and Cab’s and conclude the dryer element is the probable cause (as unlikely as that may sound) Get your megger on the case! 😉
October 14, 2011 at 9:04 pm #361325DDDave
ParticipantRe: Zanussi ZWD12270S
Thanks boys , I will call back to it on Monday.
October 14, 2011 at 11:29 pm #361326Firestarter
ParticipantZanussi ZWD12270S
There is a new housing development on my patch which has the Elux equiv. fitted in every house. I have come across this fault code about 20 times. Every time the dryer heater has been the cause. The symptoms sometimes vary slightly. I now carry this heater in the van as I fit one every couple of weeks. I have always found the machine runs perfectly with the heater completely disconnected. Be warned, this week I fitted a new dryer heater and the machine played up again a day later on a wash after the customer had used the dryer. I checked the insulation – down to 7.5meg from 35 the day before and wasted half an hour checking everything else. Now why didn’t just disconnect the new heater straight way – I should know by now not to trust new parts to always be perfect. In the future my procedure will be lid off and unplug the dryer heater then test!
October 24, 2011 at 11:41 am #361327DDDave
ParticipantRe: Zanussi ZWD12270S
Just thought I would let you know the result. Customer says she never uses the dryer so I disconnected the element and one week later the machine is still working fine.
Thanks for the help. -
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