Reset usually just involves pressing and holding the ‘SKIP/RESET’ button until the 3 flashing hyphons appear on the display (i.e : – – -) Holding in the ‘START’ button at the same time is not a requirement to resetting.
no havent custmer just said she pressed wrong button after wash last time ,aint got time to check earth leaks dont like zanussi stuff anyway thoght it mite of been something simple like a reset or something there naw worth the greif an hassel cheers any way