CI555WH E10

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  • November 21, 2011 at 5:58 pm #66395
    petalpop
    Participant

    had a customer phone up with an e10 fault
    speaking to her it sounds like it may be something to do
    with the motor
    cannot find anything for e10
    any ideas guys
    cheers

    November 21, 2011 at 6:41 pm #364059
    iadom
    Moderator

    Re: CI555WH E10

    How does your customer know that a CI555WH has an E10 fault, apart from these machines having no digital display and the need to enter diagnostics mode to access the error codes I’m pretty certain that these don’t have E10 as an error code. 😕

    The Vestel ISE-5 only goes up to E09 and E10 is not listed as an AW23 (Amica) code either. ❓

    November 21, 2011 at 7:05 pm #364060
    petalpop
    Participant

    Re: aw23 E10

    good point
    she has that as her model number
    it is only about 3 to 4 years old so must be an aw23
    she said she checked her instructions and it doesn`t have an e10 but she is sure that is what is coming up

    November 21, 2011 at 7:48 pm #364061
    iadom
    Moderator

    Re: CI555WH E10

    Could it possibly be P10?

    P** not error codes.

    November 22, 2011 at 3:46 pm #364062
    petalpop
    Participant

    Re: CI555WH E10

    i have left them a message to check on the letter

    cheers

    November 22, 2011 at 3:50 pm #364063
    petalpop
    Participant

    Re: CI555WH E10

    she has put it on again and says it is definatly E10

    November 22, 2011 at 4:48 pm #364064
    iadom
    Moderator

    Re: CI555WH E10

    I guess you really need to find out if it is a Vestel or Amica for a start. 😉

    November 22, 2011 at 7:28 pm #364065
    petalpop
    Participant

    Re: CI555WH E10

    going to see it thursday
    so will update then

    December 2, 2011 at 10:05 pm #364066
    iadom
    Moderator

    Re: CI555WH E10

    petalpop wrote:going to see it thursday
    so will update then


    And the answer is,?????????????

    December 3, 2011 at 7:19 pm #364067
    petalpop
    Participant

    Re: CI555WH E10

    sorry
    its an ise 5-2
    when i got there it is showing e6
    she is adamant that it was also showing e10
    so have ordered motor + pcb as checked wiring and board but can find nothing faulty

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