Notice for Service Sellers

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  • November 30, 2011 at 3:59 pm #66603
    Amicaanne
    Participant

    I would like to inform you that we have a few new models coming onto the market that will not be serviced by Amica.

    Unfortunately you will not be able to raise a job for these machines, so I would advise you not to carry out any work as we will not be able to pay you for it.

    Please refer your customer to our call centre and we will forward on to the department dealing with these appliances.

    Model numbers concerned are.

    51GGTCM(W)

    51EETCM(W)

    51CEDOM(W)

    601GGDOTm(W)

    601EEDOTa(W)

    601CEDOTa(W)


    Many thanks

    Anne

    November 30, 2011 at 4:22 pm #364632
    kladave
    Participant

    Re: Notice for Service Sellers

    I see Portway already have some of these listed on their specials list,can i ask who is covering the warranty?

    November 30, 2011 at 4:37 pm #364633
    kwatt
    Keymaster

    Re: Notice for Service Sellers

    So far as we know they are Vestel made machines and service is through JTM as they are covered by a Vestel warranty.

    K.

    November 30, 2011 at 4:47 pm #364634
    Amicaanne
    Participant

    Re: Notice for Service Sellers

    We will get to service them, but just not at the moment!!

    December 6, 2011 at 3:44 pm #364635
    kladave
    Participant

    Re: Notice for Service Sellers

    Are any new washing machines affected by this Vestel manufacture??

    December 7, 2011 at 9:58 am #364636
    Amicaanne
    Participant

    Re: Notice for Service Sellers

    No

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