Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

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  • December 17, 2011 at 8:55 pm #66923
    pca66
    Participant

    Would really appreciate some guidance with regard to this matter.

    we have owned this fridge/freezer since new since 2005

    I am aware of the legacy problems with the cooling fan freezing and this was replaced in April 2011 by a recommended Samsung engineer.

    I have removed the cooling fan panel today and cannot find any evidence of ice that might need to be defrosted and everything looked clean and in order

    I unplugged the fridge/freezer for 12 hours today to see if that sorted things out, NO LUCK.

    I have also tried to use the self diagnosis, this just flashes 88 on both sides, so not quite sure what this means.

    Could it be the motor that’s gone or a problem with the gas.

    Either way is this something that can be fixed at a reasonable cost, or is there something I’m missing

    Any advice would be greatly appreciated

    December 17, 2011 at 10:45 pm #365639
    admin
    Keymaster

    Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

    Hi

    Is there any dashes on the front panel ? .

    Any noise ? .

    Bryan

    December 18, 2011 at 8:24 am #365640
    pca66
    Participant

    Re: Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

    The panel shows temperature readings of 18 for freezer and 16 for fridge. When i press the buttons the following appears on the front panel -88 & 88

    There is no noise whatsoever

    Appreciate your help

    December 20, 2011 at 9:55 pm #365641
    mjjuk
    Participant

    Re: Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

    Disconnect the appliance
    Reconnect
    Quickly press and hold ‘power cool’ & ‘power freeze’ buttons for 6 seconds

    Note where the dashes appear these are error codes
    The dash should be either in the freezer side or fridge side

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