Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

[pca66]

Would really appreciate some guidance with regard to this matter.

we have owned this fridge/freezer since new since 2005

I am aware of the legacy problems with the cooling fan freezing and this was replaced in April 2011 by a recommended Samsung engineer.

I have removed the cooling fan panel today and cannot find any evidence of ice that might need to be defrosted and everything looked clean and in order

I unplugged the fridge/freezer for 12 hours today to see if that sorted things out, NO LUCK.

I have also tried to use the self diagnosis, this just flashes 88 on both sides, so not quite sure what this means.

Could it be the motor that’s gone or a problem with the gas.

Either way is this something that can be fixed at a reasonable cost, or is there something I’m missing

Any advice would be greatly appreciated

[admin]

Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

Hi

Is there any dashes on the front panel ? .

Any noise ? .

Bryan

[pca66]

Re: Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

The panel shows temperature readings of 18 for freezer and 16 for fridge. When i press the buttons the following appears on the front panel -88 & 88

There is no noise whatsoever

Appreciate your help

[mjjuk]

Re: Samsung RS21DCNS1 Not Working – Both Fridge & Freezer

Disconnect the appliance
Reconnect
Quickly press and hold ‘power cool’ & ‘power freeze’ buttons for 6 seconds

Note where the dashes appear these are error codes
The dash should be either in the freezer side or fridge side

[Author]

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