Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › Creda Condensair Model 37754 Doesn’t heat
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November 21, 2004 at 8:31 pm #6874
admin
KeymasterI’m assuming that the reason my tumble drier doesn’t heat is becasue the thermal cutout has ‘passed-away’.
I have rotary motion but no warmth – any tips/suggestions on how to diagnose this problem?
Many thanks JMNovember 21, 2004 at 9:21 pm #120046Penguin45
ParticipantYou need thermostat kit number 1701557, available in the shop. Click on Shop@ to go there.
Make sure filter, door channel and condenser baffles are all clear and tell the Mrs not to open the door halfway through to see how the load is doing.
Pull the plug before fitting the stats…….
Regards,
Penguin45.November 22, 2004 at 12:01 am #120047admin
KeymasterRe: Creda Condensair Model 37754 Doesn’t heat
Thanks Penguin.
I’ve already opened the rear of the machine and using a tester, I checked thermostats and heater continuity and found no open circuit. This indicated to me that the ‘thermostat kit’ is working fine; is this correct?
I’ve cleaned throughout and although drum rotates, the heater doesn’t seem to function. I’m at a loss now and assume that the problem is with the controller. What should I check next?
John M
November 22, 2004 at 8:23 am #120048Martin
ParticipantRe: Creda Condensair Model 37754 Doesn’t heat
John M wrote: What should I check next?
I should ‘double check’ the left hand T/stat again as I too am certain that is the fault 😕
I am assuming the water reservior empty and you have drained off any excess water in the Float Chamber as that will cut off the supply to the heater if flooded? It is rare for the Element to be at fault!
Martin
November 22, 2004 at 6:07 pm #120049admin
KeymasterRe: Creda Condensair Model 37754 Doesn’t heat
Martin,
When I checked – I obtained continuity across each thermostat, which to my lame understanding, tells me that the thermostat is working. Presumably, at the operating temperature of each thermostat, the circuit becomes open until the system cools back down again.
I also checked continuity from one end of the heater element to the other and also continuity here – so the integrity of the element is sound.
I therefore conclude that the problem must exist elsewhere. Can anyone advise confirm my diagnosis and how I might go about investigating further?
Your assistance has been valuable. JM
November 22, 2004 at 7:40 pm #120050DentedPorsche
ParticipantRe: Creda Condensair Model 37754 Doesn’t heat
I think there’s an exhaust thermostat on this model. Would have to get the diagram to be sure but one of the other lads will probably know.
DPNovember 22, 2004 at 7:44 pm #120051Martin
ParticipantRe: Creda Condensair Model 37754 Doesn’t heat
John M wrote:I therefore conclude that the problem must exist elsewhere.
You didn’t confirm my earlier assumption John, a possible answer to your question perhaps?
martin wrote:I am assuming the water reservior empty and you have drained off any excess water in the Float Chamber as that will cut off the supply to the heater if flooded? It is rare for the Element to be at fault!
Worth a check I reckon 😉 Also the Front Thermostat in the Door Surround another possible 🙂
Martin
November 22, 2004 at 8:23 pm #120052Penguin45
ParticipantJohn,
You have split the circuit before metering the stats?
Left hand stat will read 30-45ohms if it has tripped, as you are reading back through the heating element.Regards,
Penguin45.November 22, 2004 at 10:45 pm #120053admin
KeymasterRe: Creda Condensair Model 37754 Doesn’t heat
Martin
From the outset, the water reservoir has been emptied. You mention the float chamber – where is this and how may this be accessed and checked?
Also, I wasn’t aware that there was a front T/Stat. Where in the door surround is this and how may this be accessed?
John M
November 22, 2004 at 11:00 pm #120054kwatt
KeymasterRe: Creda Condensair Model 37754 Doesn’t heat
John,
We’re not allowed to specifically tell you how to strip the appliance down all we are allowed to do is give broad advice on the problems and help you along the way. If you have to ask those specific questions I’d strongly suggest that you get one of the guys in to look at the machine for you.
It’s as more for your safety than anything else.
K.
November 23, 2004 at 8:38 am #120055Martin
ParticipantRe: Creda Condensair Model 37754 Doesn’t heat
John M wrote:You mention the float chamber – where is this and how may this be accessed and checked?Also, I wasn’t aware that there was a front T/Stat. Where in the door surround is this and how may this be accessed?
John,
To ensure the float chamber is clear you simply remove the ‘user friendly’ drain plug at the back. If no water comes out, then it’s clear and should be fine 😉
The Thermostat is located on the plastic ‘drum’ surround at the front. (Sorry I typed ‘door’ earlier, but meant drum).
Pull the plug first before removing the retaining screws 😉
MartinNovember 25, 2004 at 8:03 pm #120056admin
KeymasterRe: Creda Condensair Model 37754 Doesn’t heat
Martin,
Thanks. I checked the Stats again (including the door t/Stat).
With the spade connectors dis-connected, I have continuity across all Stats EXCEPT for the Rear LHS Stat; so I guess you are right.
Please confirm my rationale that this indicates that the Thermostat is mal-functioning. Replacement is obviously a straight-forward process.
Many thanks,
John M
November 25, 2004 at 8:52 pm #120057Penguin45
ParticipantLH stat is one shot safety, replace both with kit as indicated earlier.
Regards,
Penguin45.November 16, 2005 at 8:42 am #120058scott1
ParticipantRe: Creda Condensair Model 37754 Doesn’t heat
Hi
Can anyone help with my Creda Condensair model 37754 which doesn’t heat up?
It has the same symptoms as previous discussions although all 3 thermal cut out switches appear OK. The switches when out of circuit are all measuring 0 ohms i.e. closed. Sometimes when you switch the dryer on the heater element will function and then go cold some minutes later, whereas other times the element doesn’t function at all. I have noticed some wires which connect to a small black box (possibly some switch or sensor) next to the motor and timer rev which routes the supply to the element. What does this box do and could it be a contender. I measured the live connection to this black box and it read 180Vac.Scott
November 16, 2005 at 9:09 am #120059Dave_Conway
ParticipantRe: Creda Condensair Model 37754 Doesn’t heat
I think you’re on the right track, those timers at the bottom (the reversing timer) do fail on heat occasionally.
Continuity test required across the relevent terminals with the power off, for other’s benefit also, please do not live test !! :zap:
Dave.
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