Hoover Vision HD Sensor Dry VHV 781c – Error code E15

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  • May 4, 2012 at 11:37 pm #69323
    Sibbyw00
    Participant

    Hello ❓
    I have had this appliance for about 1 year and a half, 6 months of that the machine has been in storage as I moved house and then had nowhere to live.

    The machine was working fine prior to moving, bust I have got it back this week and it is now reading e15, sometimes it will work for 10 minutes then the code appears….

    Do you know what this code means?
    What would you recommend?
    Does it have a reset button?

    FYI – the Hoover website does not even recognize the model no!

    Thanks for looking at my post

    Siobhan 🙂

    May 5, 2012 at 9:48 am #374400
    kwatt
    Keymaster

    Re: Hoover Vision HD Sensor Dry VHV 781c – Error code E15

    I think it’s a control board error but I’m not entirely sure as on most fault code E15 seems to be a communications error or control PCB error.

    HTH

    K.

    May 6, 2012 at 2:28 pm #374401
    Sibbyw00
    Participant

    Re: Hoover Vision HD Sensor Dry VHV 781c – Error code E15

    Thanks for your reply…. but I’m not an engineer so am having difficulty understanding what you are saying… sorry.

    What would you suggest to fix?

    Thanks again
    Sib

    May 6, 2012 at 4:43 pm #374402
    Martin
    Participant

    Hoover Vision HD Sensor Dry VHV 781c – Error code E15

    Sibbyw00 wrote:What would you suggest to fix?

    Contact Hoover direct and get them to sort it as it is covered by a 2 year guarantee?

    Sent by carrier pigeon using Tapa Squawk

    May 6, 2012 at 4:54 pm #374403
    kwatt
    Keymaster

    Re: Hoover Vision HD Sensor Dry VHV 781c – Error code E15

    Fault codes most often do not pinpoint the fault or the faulty component, in fact they most often don’t. Even service engineers, mechanics etc. sometimes forget this.

    What they do is point you in the general direction of where the problem lies.

    They are an aid to diagnostics, not a replacement for the diagnostic skills of the person looking at the fault.

    So giving us a fault code where there’s a common reason for it being displayed, then sure we can tell you what will in most cases will be the problem. Where it’s not so common, like this one, things get a lot trickier. 😉

    Much more of an explanation is here:

    http://www.ukwhitegoods.co.uk/help/fix- … codes.html

    HTH

    K.

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