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- This topic has 21 replies, 3 voices, and was last updated 13 years, 11 months ago by
LynnSusan.
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AuthorPosts
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June 3, 2012 at 7:21 am #69771
LynnSusan
ParticipantGood morning gentlemen –
The above machine stopped last night on a 60 degree wash cycle, with no lights anywhere on the panel – effectively dead. We turned the selector to off. After a while the machine came back to life and allowed us to drain it.
We ran it this morning on the same 60 degree cycle and watched closely. It filled as expected, heated for around 20 minutes, then stopped as before – all lights on panel out. We put the selector to off, and after around a minute or so were able to drain the machine, as before.
Would much appreciate informed suggestions about what the problem – and resolution – might be.
With thanks.
Lynn
June 3, 2012 at 8:38 am #375910Martin
ParticipantOKO_Lavamat 84749 update
Start with looking carefully at the 13amp plug AND the wall socket, (i.e dodgy burnt connections/pins)
June 3, 2012 at 9:00 am #375911LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Thank you Martin. Will do. In the meantime, I might add that the heater was drawing about 1.9 Kw, according to our Current Cost device.
June 3, 2012 at 9:54 am #375912LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Martin –
We have checked carefully and neither the power socket that feeds the washing machine, or the plug pins, show any sign of burnt or poor connections. All is bright and shiny.
June 3, 2012 at 11:31 am #375913Martin
ParticipantRe: OKO_Lavamat 84749 update
Well that at least has eliminated the obvious,meaning further, deeper investigations inside the machine are necessary. So from now on in first and foremost unplug the machine…….
June 3, 2012 at 5:33 pm #375914LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Thanks Martin –
Machine now unplugged and pulled out from under the worktop so we can see the thing in all its glory. What do you suggest we look for next?
Much appreciate your help with this!
June 3, 2012 at 6:58 pm #375915Martin
ParticipantOKO_Lavamat 84749 update
LynnSusan wrote:Much appreciate your help with this!
Assuming you have sufficient electro/mechanical knowledge, got all the tools and test equipment to hand?….let’s start by removing the lid and back panel….then next we peer inside…..
June 4, 2012 at 6:12 am #375916LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
😀
“Man” of the house will follow your instructions.
Power disconnected, lid and back off. DVM and assorted drivers and spanners to hand. He has some amateur’s degree of familiarity with this machine having already changed the drain pump and inlet valve assemblies during our ownership.
The household awaits your much appreciated guidance!
Lynn
June 4, 2012 at 8:34 am #375917Martin
ParticipantOKO_Lavamat 84749 update
LynnSusan wrote:The household awaits your much appreciated guidance!
……….carefully inspect all electrical connections to all the individual components. Particular attention should be made toward the connections to the door interlock device and the main control board……….
June 4, 2012 at 10:15 am #375918LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Thank you Martin –
Have carefully inspected the connections to the main board (top, right side looking from front), the smaller board on the floor of the machine, (right side, rear), the heating element, the water inlet valves, the fill sensor and the drain pump. All appear bright and tight, with no evidence of heat, let alone burning.
As I noted in my original post, the machine consistently shuts down towards the end of the water heating cycle.
June 4, 2012 at 11:37 am #375919Martin
ParticipantOKO_Lavamat 84749 update
What if?……….you try it again on a typical cycle and, instead of turning it off and back on again at the point where it goes dead, simply leave it and see if it turns back on by itself?
Forgive me but I, because of my remote location, am somewhat frustrated by the fact I can’t get at it myself. But I’m thinking that perhaps there may well be an issue with that main control board? Simply because if there were a component issue the board would indicate an error by showing an error code number in the display window. Or, in the absence of a display window, a sequence of LED lights would indicate an error code. However, if the main board were indeed faulty, it would be incapable of so doing. If you catch my drift?
June 4, 2012 at 11:40 am #375920LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Martin –
We do indeed catch your drift and thank you for your interest in helping us. We’ll run it on a typical programme end see if things take their course. Will report back.
Lynn.
June 4, 2012 at 12:18 pm #375921LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Martin –
Just ran the machine on a 30 degree cycle and it completed heating and then went on to wash. This was unexpected.
So we drained it and started it again on a 60 degree cycle. Is now heating as before. Will report back when (if!) all the lights go out.
Is this pointing to a faulty NTC sensor on the heating element, we wonder?
June 4, 2012 at 12:47 pm #375922LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Martin –
The machine died on the 60 degree cycle, after about 2 minutes of heating. We will leave it and see what happens.
June 4, 2012 at 3:58 pm #375923LynnSusan
ParticipantRe: OKO_Lavamat 84749 update
Machine left for 3 hours until water in drum was cold to touch through glass door. No signs of life in machine, even though it remained left just as it stopped. We turned it off at the mains, left it for 2 minutes, then turned it back on. It burst into life and immediately began draining – presumably to start a new cycle.
Does this tell you anything useful, we wonder?
Thanks again for your help and interest. Much appreciated!
Lynn and Kevin
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