Indesit WD12X fading clothes

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  • June 19, 2013 at 5:29 pm #75917
    folleyball
    Participant

    This is the first time I’ve come across this problem.
    Any black clothes that have been washed four or five times have now turned brown.
    None of the clothes have shrunk.
    The water doesn’t seem to be getting to hot. They have all been washed at 40.
    The customer uses Persil Colour.
    Any ideas?

    June 20, 2013 at 10:51 am #396600
    jason1970
    Participant

    Re: Indesit WD12X fading clothes

    Ask the customer to try a different powder?? If not shrinking, probably not getting to hot?

    June 20, 2013 at 11:18 am #396601
    kwatt
    Keymaster

    Re: Indesit WD12X fading clothes

    Possibly….

    http://www.ukwhitegoods.co.uk/help/stai … ments.html

    But the explanation for almost anything, unless there’s something in the machine or an obvious fault, are here:

    http://www.ukwhitegoods.co.uk/help/stai … tains.html

    K.

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