Hoover VHC 381 cutting out

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  • #75984
    Marymary
    Participant

    My condenser dryer, starts its programme, runs hot for about 10mins and then stops, it can be restarted if I switch it off then press start but will cut out again. All filters are clean and if I try to press start before switching it off, I can hear a kind of clicking noise by the pcb. What needs replacing the heater element with thermo cut outs or the pcb? Thanks

    #396857
    kwatt
    Keymaster

    Re: Hoover VHC 381 cutting out

    Probably the heater but the only way to be sure is to test it with a meter. It sounds as if it’s overheating and cutting out which would indicate a thermostat fault but, on this tumble dryer, the thermostats sadly come with the heater complete.

    The part is here if you need it:

    http://shop.ukwhitegoods.co.uk/40004316 … yer-heater

    I don’t think we’ve ever been asked for a control module so I’m guessing that it’s a low failure rate on those.

    HTH

    K.

    #396858
    Marymary
    Participant

    Re: Hoover VHC 381 cutting out

    Thank you, will give the heater a try

    #396859
    iadom
    Moderator

    Re: Hoover VHC 381 cutting out

    The small pcb/relay is a known point of failure on these as well, also a lot cheaper than a heater.;) Heater cutting out shouldn’t stop everything. 😉


    Sent from my iPad using Tapatalk HD

    #396860
    kwatt
    Keymaster

    Re: Hoover VHC 381 cutting out

    I did not know that. You learn something every day.

    I’ve asked Dave to add it just in case.

    K.

    #396861
    iadom
    Moderator

    Re: Hoover VHC 381 cutting out

    The most common Hoover/Candy relay is already in the shop, not sure if it fits that model though?

    RELAY

    #396862
    Dave_Conway
    Participant

    Re: Hoover VHC 381 cutting out

    That model doesn’t have seperate a relay fitted 😉

    Dave

    #396863
    iadom
    Moderator

    Re: Hoover VHC 381 cutting out

    That explains why I couldn’t find it on GIAS. :clown:

    #396864
    Martin
    Participant

    Re: Hoover VHC 381 cutting out

    Gotta look out for the error code on these. The OP didn’t mention whether the LED’s are flashing when this fault occurs?

    Time to count the flashes Marymary to figure out how contrary your dryer is? 😉 😀

    #396865
    Marymary
    Participant

    Re: Hoover VHC 381 cutting out

    Hi thank you for your replies, so heater replaced and no change, there are no flashing lights it just returns to the start light. What next I wonder??

    #396866
    roduk
    Participant

    Re: Hoover VHC 381 cutting out

    I have this problem too. Exactly as described, the dryer cuts out after a few minutes. It’s heating and pressing start just results in a click. Turning off and on resets but the behaviour is the same. It does run on the Refresh programme though.
    Was a solution found?

    #396867
    admin
    Keymaster

    Re: Hoover VHC 381 cutting out

    Hi

    PCB required

    Bryan

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