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I downloaded the above app last month, for a cost of £3.99 it has now expired, will I have to keep updating every month and pay the £3.99.
cheers JohnRe: whitegoods fault code guide app
I did the same and found this out also, it was usefull but i’ll just stick to my fault code bible now as i already pay WTA dues thought £48 a year for an app was’nt good value.
Re: whitegoods fault code guide app
But Johnny, the WTA has sod all to do with the app in any way, shape or form.
The app is a completely self funded thing done by UKW as a business, not a charity. Sorry that we have to charge for work we do and products that we make but there’s no alternative.
K.
Re: whitegoods fault code guide app
I knew I’d explained this before.
What many people THINK we make and what we actually make (which is a loss on this BTW) are two very, very different realities…
whitegoods-software-f59/the-fault-code-guide-t69700-30.html#p366266
K.
Re: whitegoods fault code guide app
I realise you have to make a profit Kwatt, and you wont have the volumes downloading the app that other apps do hence they can do it for £0.99, £1.99 etc and thats you and it gets updated wen it is needed, this isnt going to happen with this app i just feel once you have purchased at the original price maybe a reduced price to renew would make it more attractive, £3.99, plus £3.99 every month for ever and a day after, seems excessive.
Re: whitegoods fault code guide app
The laugh here is Johnny, we don’t make a profit from it.
If I had any sense I’d knock it on the head as what we get from it doesn’t even come remotely close to covering the cost let alone turning a profit. Even at the £48 a year from it we lose and have lost loads on doing this for the guys.
So, what you’re asking me to do is to subsidise your business or services by losing even more from mine in effect.
Please explain to me how that’s fair or reasonable to expect.
K.
Re: whitegoods fault code guide app
I get it Kwatt i dont expect your business to subsidise mine and it wont its a good app on the go, but i managed before and i’ll manage again, cheers JJ
Re: whitegoods fault code guide app
I for one have not downloaded it because I cant bear the thought of peering into a tiny screen whilst scrolling through pages on my smart phone trying to find the correct page whilst working out how to enter tricky diagnostic modes before the screen goes on to stand by mode etc. Too much agro on my phone, give me a book any day.
I also think its a shame your running this app at a loss. As you said your running a business not a charity so may be best knocking this project on the head and roll out the old fault code manual. I would be happy to pay a premium for it, even at the 50-60 quid mark.
Re: whitegoods fault code guide app
It’s not really viable either, which is what a lot of people never really got.
Outlay for a limited run of about 500 copies was about £2-3K IIRC just for the printing . The months it took me to do it, cost not included.
£20 a book. You need to sell a lot to get even.
£50 a book, you need to sell a lot less but then, less will buy one because of the price, it’s not as convenient and can’t be updated without another £50 at least. And, by the time it gets printed and delivered it’s likely out of date.
Do it in folders to swap pages and the cost is immense. I looked at that as an option to allow updating but the cost was just completely silly to do it right.
All ways, it takes a huge amount of time to get there and I think I spent about three months on it to make a whole £1K or something from it, less than a 16 year old gets on minimum wage by a margin. How many of you would work for two or three months for a grand?
Then I get a kicking for daring to charge for doing it. It’s a tad disheartening.
In short, there’s pros and cons to each way of dong it and with the grief I’ve taken over the years about it I sometimes wish I’d just told everyone to get stuffed. Use the forums, that’s free and you can knock yourselves out. 😉
This is why, coupled with the reception, I ain’t all that bothered about it and I’m not falling over myself to sell it or put a huge amount of effort into it. You either pay for it or you don’t, not my call.
I have plans for the app in the broadest of terms but, it’s not primarily aimed at the trade as it’s pretty clear that not many want to pay for it.
It is what it is and I’m not hacked off about it really or the work put into it, I just sometimes get miffed that I’m expected to do all this at my own expense and take a pasting for it in the process or, it seems so. Yet at the same time get grief and see it about companies not paying (on occasion) the same people whining for service work and so on. Which strikes me as more than a little hypocritical at times.
K.
Re: whitegoods fault code guide app
I’m on your side with this one ken but don’t let it get you down – as if it would 🙂
There has always been an element of all take and very little give which I had always hoped would change when great ideas like the fault code app came along.
Sadly there are just too few who will invest less than quid a week to essentially help themselves. I really don’t know of any other sector being that tight.
I know times are hard but our sector really doesn’t need charity just yet but carry on like this and it may not be long before it does. 😥
Re: whitegoods fault code guide app
What about issuing info on memory sticks, most of us have a computor, gets rid of the cost to print and the inof should be easy to transfer from app media to it.
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Re: whitegoods fault code guide app
lee8 wrote:What about issuing info on memory sticks,
Most guys access this info on their iPhone or Android. Most if not all of the Fault Code app is derived from the Known Error Codes thread in trade technical. So the simple solution for many is to download every page of that thread to PC or Mac. Convert the pages into a single .pdf file and upload that file on your mobile phone. Then you can use the search facility tool that more sophisticated office based .pdf reader apps use to dig out quickly the info you need. Including how to access diagnostic routines and other tips from postees for each specific make and/or model. 😀
I have sifted through each and every post in that thread, placed each alphabetically under the makers names, removed all the crap bits in between, converted to .pdf and use it regularly on my mobile Android. I offered my time and assistance to Ken in doing that but unfortunately was blanked……hey ho!
Re: whitegoods fault code guide app
I don’t recall that Martin but, you couldn’t do it anyway as there is a system to do it and keep the info live, it’s sorta like this….
Each code, each procedure and so on has to be manually entered into a database as there are a number of them and, contrary to what you say, no they are not all from the codes thread.
Many have been added because some kind souls sent me them and they were converted for use on the app.
Most have to be rewritten either partly or fully so that they are actually in English as well and make sense as many do not.
K.
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