NEFF WASHER DRYER ERROR 13

Home › Forums › Trade Technical & Spare Parts Forums › Trade Technical Enquiries › NEFF WASHER DRYER ERROR 13

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 29, 2013 at 6:00 pm #76430
    funkyboogy
    Participant

    MODEL V6320X0GB/01

    error been happening for about 2 weeks

    customer was able to clear the fault by unplugging and switching back on – machine would work ok but would leave 1 minute on screen , she just pull the door cord at pump to get door open ..

    now as soon as its switched on E13 comes up – pump runs for 20 seconds and then it stops .

    anyone know what error code is … pump runs ok , no blockages etc ..

    also read somewhere that it might be the dryer reset toc , had a look and this was ok ..

    can anyone advise the reset procedure on this

    cheers ally

    July 29, 2013 at 6:11 pm #398333
    timdowning
    Participant

    Re: NEFF WASHER DRYER ERROR 13

    Think this is dryer heater low insulation. Like the AEG machines.

    Did you check insulation?

    July 29, 2013 at 6:25 pm #398334
    funkyboogy
    Participant

    Re: NEFF WASHER DRYER ERROR 13

    yes insu res was >1000 ,

    its a bit of a weird one ..

    cheers ally

    July 30, 2013 at 2:32 pm #398335
    Martin
    Participant

    Re: NEFF WASHER DRYER ERROR 13

    E13 is a door interlock problem but from the info given so far I would think it is poor motor insulation causing the fault.

    July 30, 2013 at 6:57 pm #398336
    funkyboogy
    Participant

    Re: NEFF WASHER DRYER ERROR 13

    cheers martin

    will have another look , it funny you should say door lock

    as it does lock makes a clunk sound … then about 5 seconds later it shows error code ..

    customer is think about a new machine .. more money then sense its only 2.5 years old

    July 30, 2013 at 10:26 pm #398337
    nomadPaul
    Participant

    Re: NEFF WASHER DRYER ERROR 13

    The E13 is certainly the door lock error code but as mentioned earlier , it can be low dryer heater insulation. IIRC , one possible test is to put a load in to dry and after appprox 20 mins and then pause it…..if the door lock error code now appears , its related to the dryer side.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.