NEFF WASHER DRYER ERROR 13

[funkyboogy]

MODEL V6320X0GB/01

error been happening for about 2 weeks

customer was able to clear the fault by unplugging and switching back on – machine would work ok but would leave 1 minute on screen , she just pull the door cord at pump to get door open ..

now as soon as its switched on E13 comes up – pump runs for 20 seconds and then it stops .

anyone know what error code is … pump runs ok , no blockages etc ..

also read somewhere that it might be the dryer reset toc , had a look and this was ok ..

can anyone advise the reset procedure on this

cheers ally

[timdowning]

Re: NEFF WASHER DRYER ERROR 13

Think this is dryer heater low insulation. Like the AEG machines.

Did you check insulation?

[funkyboogy]

Re: NEFF WASHER DRYER ERROR 13

yes insu res was >1000 ,

its a bit of a weird one ..

cheers ally

[Martin]

Re: NEFF WASHER DRYER ERROR 13

E13 is a door interlock problem but from the info given so far I would think it is poor motor insulation causing the fault.

[funkyboogy]

Re: NEFF WASHER DRYER ERROR 13

cheers martin

will have another look , it funny you should say door lock

as it does lock makes a clunk sound … then about 5 seconds later it shows error code ..

customer is think about a new machine .. more money then sense its only 2.5 years old

[nomadPaul]

Re: NEFF WASHER DRYER ERROR 13

The E13 is certainly the door lock error code but as mentioned earlier , it can be low dryer heater insulation. IIRC , one possible test is to put a load in to dry and after appprox 20 mins and then pause it…..if the door lock error code now appears , its related to the dryer side.

[Author]

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