Swift

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  • December 19, 2013 at 1:38 pm #78690
    Toni
    Participant

    Hi
    I don’t normally like to complain about companies on here, BUT
    I delivered a new Bosch washer to a customer that I purchased from Swift back on 28th Oct, which was faulty from installation ( I delivered and installed myself). After getting an uplift number from a BSH engineer, which the customer waited 5 days for a service call from, I have still not received any refund on this machine. They only just picked it up last Friday, that’s nearly 2 months.
    I have not ever had to have a machine returned before, but surely this is not normal is it ? 👿

    December 19, 2013 at 2:29 pm #406579
    robbra
    Participant

    Re: Swift

    Not in my experience.
    Got an uplift number for a tumble dryer Monday, new one delivered, old one picked up on Wednesday. Always had good service from them and their drivers.
    I do wish some of their prices were more competetive but having used both DAD and Portwey in the past they will deliver one machine and don’t need a shipping order.
    Rob
    I’ll have my £50 now Swift. :rotfl:
    Merry Christmas

    December 19, 2013 at 2:36 pm #406580
    Toni
    Participant

    Re: Swift

    That’s the way I think it should be, which is why I am a bit p***ed off about it.

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