Neff hob showing skittles and a key

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  • February 25, 2014 at 2:39 pm #79706
    dpr1974
    Participant

    The model number td1280x that the customer gave me appears to be wrong though he’s sure it isn’t, so i went with td1380n as they look the same and i’m not after a part, just trying to fault find atm.
    So, the unit is dead except for the display which is apparently showing (his description) four skittles in a row with a key above them.
    Anyone have an idea of this and/or error codes?

    cheers

    David

    February 25, 2014 at 4:40 pm #410284
    Martin
    Participant

    Re: Neff hob showing skittles and a key

    No such hob as a TD1280. 🙁

    February 25, 2014 at 4:41 pm #410285
    Andy jones
    Participant

    Re: Neff hob showing skittles and a key

    Sounds like a child lock is on.

    February 26, 2014 at 3:10 pm #410286
    dpr1974
    Participant

    Re: Neff hob showing skittles and a key

    Martin, the customer is still convinced that’s the model number, he can’t understand why he couldn’t find any info on the web. (keep calm and count to ten)
    Andy, you were spot on. the funny part is that it was his grandson that put the lock on and he couldn’t turn it on 😀
    thanks for the help.

    David

    February 26, 2014 at 4:43 pm #410287
    Andy jones
    Participant

    Re: Neff hob showing skittles and a key

    They shouldn’t be called child locks as they are the only one capable of curing it 🙂

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