Noisy Freezer

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 12, 2014 at 7:08 am #81431
    willden
    Participant

    On June 11th this year I purchased a new AEG Model AGN58210f0 freezer which was installed in my kitchen.The noise level is so high it can be heard all over the house and is a nuisance.Have sent a e-mail of complaint to the CEO of Electrolux and also filled in one of their contact forms but neither have as yet replied.Any advice please as the noise is driving us up the wall.

    July 12, 2014 at 7:16 am #416583
    Martin
    Participant

    Re: Noisy Freezer

    What’s its location? Is it on level ground? Wooden floorboards? Is it clear of the wall? Have you adhered to the specific manufacturers installation instructions? Have you complained to the supplier as they are more accountable than the manufacturer?

    July 12, 2014 at 10:43 am #416584
    willden
    Participant

    Re: Noisy Freezer

    Affirmative to all your queries.Still waiting for replies from all and sundry.The compressor is quiet and the noise is all created by the fan.

    July 12, 2014 at 11:19 am #416585
    Martin
    Participant

    Re: Noisy Freezer

    Bit of polystyrene that’s used as shelf transit packing caught in fan blades maybe?

    July 12, 2014 at 11:30 am #416586
    willden
    Participant

    Re: Noisy Freezer

    Nope,just the b****y fan that sounds like a motorboat going pell mell.

    July 12, 2014 at 11:46 am #416587
    don
    Moderator

    Re: Noisy Freezer

    Hi

    As the machine is under guarantee, just phone Service Force they will arrange for an engineer to call and sort the problem free of charge.


    Out of interest which retailer was the appliance purchased from?


    Don

    July 13, 2014 at 7:20 am #416588
    willden
    Participant

    Re: Noisy Freezer

    Have sent a request to Service Force and now awaiting a reply.The machine was purchased from Appliances Direct at their Huddersfield store where I was assured this machine was a quiet one !!!.

    July 13, 2014 at 5:48 pm #416589
    ELDAR59
    Participant

    Re: Noisy Freezer

    It will probably just need a little adjustment to the fan blade. A simple thing but nonetheless irritating.
    They’ll sort it out for you in a few minutes.

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