Noisy Freezer

[willden]

On June 11th this year I purchased a new AEG Model AGN58210f0 freezer which was installed in my kitchen.The noise level is so high it can be heard all over the house and is a nuisance.Have sent a e-mail of complaint to the CEO of Electrolux and also filled in one of their contact forms but neither have as yet replied.Any advice please as the noise is driving us up the wall.

[Martin]

Re: Noisy Freezer

What’s its location? Is it on level ground? Wooden floorboards? Is it clear of the wall? Have you adhered to the specific manufacturers installation instructions? Have you complained to the supplier as they are more accountable than the manufacturer?

[willden]

Re: Noisy Freezer

Affirmative to all your queries.Still waiting for replies from all and sundry.The compressor is quiet and the noise is all created by the fan.

[Martin]

Re: Noisy Freezer

Bit of polystyrene that’s used as shelf transit packing caught in fan blades maybe?

[willden]

Re: Noisy Freezer

Nope,just the b****y fan that sounds like a motorboat going pell mell.

[don]

Re: Noisy Freezer

Hi

As the machine is under guarantee, just phone Service Force they will arrange for an engineer to call and sort the problem free of charge.

Out of interest which retailer was the appliance purchased from?

Don

[willden]

Re: Noisy Freezer

Have sent a request to Service Force and now awaiting a reply.The machine was purchased from Appliances Direct at their Huddersfield store where I was assured this machine was a quiet one !!!.

[ELDAR59]

Re: Noisy Freezer

It will probably just need a little adjustment to the fan blade. A simple thing but nonetheless irritating.
They’ll sort it out for you in a few minutes.

[Author]

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