I have a customer with a Bosch oven, the door was hanging slightly open, so I recommended they change the hinges. Rather than get me to do it they bought a set online and did it themselves. A few weeks later I get a call asking me to look at it as it was hanging open again. They had contacted the supplier and were going to return them as faulty and asked me to replace them. I swapped them for genuine Bosch hinges and it was fine, now 6 weeks later they are back on the phone saying it is hanging open again.
I can’t see how the hinges could be bad, I’ve fitted dozens of them without any problems. I don’t think the door is twisted. Could it be the hinge receiver?
Any advice would be welcome
Grant