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The brushes on the subject carpet cleaner do not rotate (everything else functions normally). I changed the circuit board the handle but that made no difference. I checked the output voltage of the new circuit board and it was zero. I then checked continuity to the brush motor terminals from the circuit board and that was zero ohms – however, the motor was open circuit and so I have ordered a new motor.
My concern is that the output voltage of the circuit board is not 250V AC (the same as the motor). Does the fact that there is no load on the circuit board have a bearing on the output voltage?
Re: Bissell ProHeat 2X 9200-E
I have a further query. The service manual for the 9200E states that the output of the circuit board is 240V DC (direct current) and yet the wires feed direct to the brush motor (via the brush micro switch) and, moreover, the motor ID plate states that it is a 250V AC 50Hz motor. Surely the output from the circuit board cannot possibly be DC.
Re: Bissell ProHeat 2X 9200-E
Hi
These are very low volume machines usually shipped out at silly prices by the nationals.
You are probably best off in returning the whole machine to Bissell who will repair, service and guarantee the repair for three months. The £75 fee includes carriage both ways as well.
DIY repair? There is an article on the Bissell support site here which may help.
HTH 🙂
DonRe: Bissell ProHeat 2X 9200-E
Many thanks for responding. I have already purchased a new circuit board and brush motor (ordered but not arrived yet) and so I am not keen to pay another £75 to return the cleaner to Bissell – it’s a pity I did not know about their repair service earlier.
I will fit the motor when it arrives and see if that fixes the problem. I am still concerned as to why the service manual for the 9200E states that the output voltage of the circuit board should be 250V DC when the motor currently in the cleaner has a plate stating it is 250V AC, 50Hz. The circuit diagram in the service manual (yes it is for the 9000E) shows a direct connection to the brush motor (via the micro switch). I have asked Bissell for advice on this matter but they have failed to respond.
Re: Bissell ProHeat 2X 9200-E
Presumably the same arrangement as on the Dyson brushroll motors, they’re DC motors fed at around 240V from the PCB.
Re: Bissell ProHeat 2X 9200-E
I will fit the motor when it arrives and see if that fixes the problem. I am still concerned as to why the service manual for the 9200E states that the output voltage of the circuit board should be 250V DC when the motor currently in the cleaner has a plate stating it is 250V AC, 50Hz. The circuit diagram in the service manual (yes it is for the 9000E) shows a direct connection to the brush motor (via the micro switch). I have asked Bissell for advice on this matter but they have failed to respond.
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aliii
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