samsung rs21dgrs

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  • #85880
    char14lew
    Participant

    Today i had a call for a repair qoute on this f/f.It’s in a bit of a state,not cosmetically,the fridge has the notorious ice build up,even the water bottle frozen solid and of course higher temps.The freezer is not cold enough,the food is partially frozen.The customer said the ice maker is also not working,but it was for a short while after they defrosted the appliance a few weeks back.
    I’m confident the fridge complete modification kit will sort that side out and the ice maker not working due to high temp of freezer.The fan is working in the freezer so i’ve priced for a new defrost heater? and a clean up of the condenser coils etc as it’s not been touched before.The compressor is running constantly and sounds ok.The doors are not level also,albeit the seals look ok.
    I didn’t roll it out to check the condenser fan as the customer wanted a idea of price first.
    Any advice regarding the high freezer temp most welcome.
    thanks Darrell

    #429729
    admin
    Keymaster

    Re: samsung rs21dgrs

    Hi

    Use the search option… ALL the questions are answered there.

    Bryan

    #429730
    char14lew
    Participant

    Re: samsung rs21dgrs

    Thanks Bryan,I did look at the search.I couldn’t find anything related to the freezer side problems and a post with 51 replies which was engineers ranting with each other over Samsung design and customer service.
    Darrell

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