HELP!! – Samsung RSA1WTMH American Fridge Freezer

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  • September 7, 2015 at 9:40 am #86021
    slimothy
    Participant

    Hi, hope someone has some advice on what could be wrong with our Fridge Freezer….

    Basically items in the bottom of the fridge started freezing, and items at the top of the freezer were defrosting. I had an engineer out who defrosted the freezer, found that one of the fan blades had snapped off, and the error code pointed to a fan motor problem too. He was meant to call with a quote to change the motor but never did… Anyway I’ve replaced the freezer fan motor & fan, and confirmed that the fan is working now. However after a day or two of things working we’re back to square one. The error code is flashing again, the top of the freezer is defrosting and items low in the fridge freeze.

    Any ideas what it could be, or know any engineers in the West Midlands who could fix it before I have to buy a new Fridge? I think its around 5 years old, we bought it off the previous house owner when we moved in.

    thanks 🙂
    Simon

    September 7, 2015 at 9:54 am #430089
    admin
    Keymaster

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    Hi

    Most likely cause on this model is either the defrost heater plug is not fully pushed in or that the heater is duff or thermal fuse or defrost sensor.

    Bryan

    September 7, 2015 at 10:16 am #430090
    slimothy
    Participant

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    Thanks Bryan, are these parts all within the freezer compartment?

    September 7, 2015 at 12:56 pm #430091
    admin
    Keymaster

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    YES

    September 11, 2015 at 3:08 pm #430092
    slimothy
    Participant

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    Thanks again!

    Does the photo below provide any obvious signs of which of the parts require changing (for example the frost covering some of the pieces…), before I order and change all those you recommend? I checked the heater plug connections and it seems fine
    cheers

    September 11, 2015 at 4:25 pm #430093
    admin
    Keymaster

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    Hi

    That looks like a fan error

    Bryan

    September 11, 2015 at 5:23 pm #430094
    slimothy
    Participant

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    That’s what the error code said (F-FAN), so I’ve replaced the fan motor. The new fan was working initially (spinning), but it stopped within a day!

    I guess a new fridge is the only option??

    September 11, 2015 at 6:11 pm #430095
    admin
    Keymaster

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    Hi

    Have you checked the door switch and or the connection on the main PCB ?

    Bryan

    September 12, 2015 at 5:38 pm #430096
    slimothy
    Participant

    Re: HELP!! – Samsung RSA1WTMH American Fridge Freezer

    Hi Bryan,

    When you say door switch, do you mean whether the light goes off when the door shuts? If so this seems OK. Checked the PCB and connections seem fine too.

    cheers
    Simon

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