John Lewis JLWM 1407 not rotating

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 27, 2017 at 3:04 pm #90696
    tuxian
    Participant

    Hi, I have a 4+ year old washing machine that over the weekend has decided to stop rotating. It fills with water ok, and drains ok, but when it reaches the spin phase of a wash, or even if it’s just put on to a spin cycle, it doesn’t even attempt to rotate (drum remains motionless). Took the back off and the belt looks fine and the drum rotates by hand ok.

    February 27, 2017 at 3:08 pm #445667
    electrofix
    Moderator

    Re: John Lewis JLWM 1407 not rotating

    your post is a bit confusing

    let say you select a wash. it fills and does not turn ?

    the way you describe it sounds like its ok on the wash but has trouble spinning

    anyway most likely fault is the motor carbon brushes. they wear with age so is a common fault

    Dave

    February 27, 2017 at 3:22 pm #445668
    tuxian
    Participant

    Re: John Lewis JLWM 1407 not rotating

    Hi Dave, thanks for the prompt reply.

    To make it a bit clearer – the drum never rotates – not even during the wash cycle.

    If it is the motor carbon brushes – is this a customer or engineer replacable part?

    February 27, 2017 at 3:36 pm #445669
    electrofix
    Moderator

    Re: John Lewis JLWM 1407 not rotating

    at the rear of the motor you will find 2 brush holders (see picture)

    as a quick test. unplug machine and tilt it back so you can see underneath. tap each brushholder firmly with a screwdriver. put the machine down plug in and try it

    if it works you know you need to change the brushes
    if it does not you may well still need new brushes but you will have to remave them to check

    Dave

    February 27, 2017 at 3:58 pm #445670
    tuxian
    Participant

    Re: John Lewis JLWM 1407 not rotating

    Hi Dave, a quick few taps where you indicated and the drum is rotating again now. Many thanks.

    I’m guessing this has just given me a bit of breathing space, that will be short lived, and I need to fix it properly?

    Where do I order these motor carbon brushes from?

    I’m assuming it’s customer replacable?

    February 27, 2017 at 4:32 pm #445671
    electrofix
    Moderator

    Re: John Lewis JLWM 1407 not rotating

    its very likely your are identical to the picture. brushes are held on by small screws with a hexagon top. if you have any mechanical skill its not difficult

    very likely your brushes are
    https://shop.ukwhitegoods.co.uk/car99-c … on-brushes

    but to be certain you will have to remove one to compare against the picture. be careful not to drop the screws in the motor and if you do make sure you find it

    you could email the site shop and send them a picture of the motor rear if you want to be certain

    Dave

    February 27, 2017 at 6:19 pm #445672
    tuxian
    Participant

    Re: John Lewis JLWM 1407 not rotating

    That’s great.
    Again, many thanks for your help.

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