AL warning – Fridge ok, Freezer not cold enough

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  • #91124
    Matt_london
    Participant

    We have a fridge freezer which is part of a fitted kitchen we inherited from previous house owners. On Monday it started beeping and I thought maybe I had left it open but when I checked it both doors were shut and there was a “AL” warning showing on the display.
    At this time the fridge and freezer both seemed ok so I turned the beeping sound off using the mute button and ignored it 😯
    Before bed I noticed that food in the freezer compartment was defrosting so I transferred it out to our spare freezer. Milk etc in fridge was still cold.
    Yesterday after work I did some examining of the now empty freezer. The fan still goes and it blows cold air into the freezer section. I tested it by putting a small cup of water in over night and when I checked it this morning it was only half frozen (it was set at -20)
    It is a self defrosting freezer and so no build up of ice inside.
    I haven’t had time to take the fitted kitchen covers off so don’t know what make/model it is yet.
    Any ideas what problem could be?

    #447144
    kwatt
    Keymaster

    Re: AL warning – Fridge ok, Freezer not cold enough

    Without knowing what it is… there’s not a lot of help anyone can offer.

    K.

    #447145
    SAMURI
    Participant

    Re: AL warning – Fridge ok, Freezer not cold enough

    Have a look for the label in the fridge take the veg boxes out to see if there is a label it should have the model number on it or it may be behind the bottom drawer in the freezer.

    Bob

    #447146
    Matt_london
    Participant

    Re: AL warning – Fridge ok, Freezer not cold enough

    Its a Neff GmbH K9724X4GB.
    I have just taken the inside back panel off and no sign of any ice build up. i fear the worst 😡

    #447147
    SAMURI
    Participant

    Re: AL warning – Fridge ok, Freezer not cold enough

    It is most likely the compresssor or a refrigerant leak.

    Not a DIY repair

    Bob

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