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lardman.
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September 10, 2017 at 10:39 am #92117
lardman
ParticipantMorning all.
I have a zdc8202p bought 18 months ago from a well known online retailer, no extended warranty and it only has a 12 month manufactures one. For the past 2 days I’ve been getting a red led on the start/pause button and 3 beeps about 15 minutes into any of the programmes, this continues until the end but it does look like the programme finishes.
I can’t find any info online or even what the error is. Any help, is it safe to still use? I’ve cleaned the filter, the condenser and the water tank is empty. Obviously I’m less than impressed at the early failure just beyond the warranty period.
September 10, 2017 at 11:13 am #450321electrofix
ModeratorRe: Zanussi zdc8202p
I think its a conductimetric sensor problem ie moisture detection
cant think of an easy fix unless you use tumble dryer sheets that tend to coat sensors and cause problems
Dave
September 10, 2017 at 11:32 am #450322lardman
ParticipantRe: Zanussi zdc8202p
electrofix wrote:
cant think of an easy fix unless you use tumble dryer sheets that tend to coat sensors and cause problemsNope – nothing’s been in there but clothes. This afternoon it doesn’t appear to be drying at all, the clothes are wet, it doesn’t feel like there’s been any heat at all and the water tank is completely empty after a cycle.
September 10, 2017 at 11:59 am #450323electrofix
ModeratorRe: Zanussi zdc8202p
unless there is heat there will be no water
try a timed dry cycle
Dave
September 10, 2017 at 1:00 pm #450324lardman
ParticipantRe: Zanussi zdc8202p
electrofix wrote:
try a timed dry cycleI don’t think there’s a timed cycle is there ? All I have are pre-programmed options, cotton, synthetic, mixed, wool etc. I’ve tried the “refresh”, “cotton” and synthetic options so far all appear to do the same. 15(ish) Mins in flashing red LED, 3 beeps. The drum turns freely, there are no funny smells and I’ve tried it on a different ring main.
September 11, 2017 at 11:14 am #450325lardman
ParticipantRe: Zanussi zdc8202p
Just spoken with Zanussi – no help on the warranty, 12 months only. They want £130 for a callout but parts MAY be extra, the fixed fee isn’t fixed. :rolls: She did imply the fault was probably the controller. ❓
Can anyone tell me how to put it in diagnostic mode so I can find out just exactly what’s going on ? There’s no LED display or selection wheel on this model and I can’t find any info online.
I’m beginning to think I should have just bought cheaper and binned it when it went faulty.
September 13, 2017 at 1:36 pm #450326lardman
ParticipantRe: Zanussi zdc8202p
Feel bad replying to myself but … 😉
I think I found diagnostics mode, whilst there I get 6 red flashes and then 3 orange flashes on the pause/start button, I don’t appear to be able to do anything else in there though?
I’ m guessing this is error 63 thermostat fault which is a new heater unit. Im happy enough to drop the back off and disconnect to test and get part numbers.
Does it sound like Im on the right track?
September 13, 2017 at 3:38 pm #450327Martin
ParticipantRe: Zanussi zdc8202p
lardman wrote:Does it sound like Im on the right track?
Yes indeed. Not heating then first thing to establish and check is the heater unit. :tup:
October 4, 2017 at 7:14 pm #450328lardman
ParticipantRe: Zanussi zdc8202p
Had to put this on the back burner but Im back at it now.
I’ve dropped out the heating unit and put the meter across it. I’ve got continuity between red and black but 100ohm resistance. Am I right in thinking this should be 50ish and it is faulty?
I can’t find the part on here but it’s listed elsewhere around £120 so Im keen on a second opinion.
October 4, 2017 at 7:37 pm #450329electrofix
ModeratorRe: Zanussi zdc8202p
https://shop.ukwhitegoods.co.uk/1366110 … ng-element
this should be the element but to be certain you need your pnc number
from the model I looked up there are 2 elements 1900 and 700w so will get 2 readings one about twice the other. check the stat on the element for continuity
if you get any low ohm reading the element is probably ok
Dave
December 9, 2017 at 11:28 am #450330lardman
ParticipantRe: Zanussi zdc8202p
I’ve replaced the element and the problem is still there. 3 beeps and red led about 15 minutes in. Things are getting hot (perhaps too hot for the cycle?) and water is in the drawer. I suspect the problems is after the element and I burnt the last one out.
Any other idea’s or it’s heading off to the tip.
October 21, 2019 at 12:55 pm #450331bixbarton
ParticipantI’ve got the same issue.
Replaced the element, things were then okay for a few hours, dried some clothes as usual.
Then it went wrong again. Only cold air, and the red flashing light. Ran diagnostic, code 63.
So must be a problem with a sensor somewhere or the mainboard? Also worries me that it has burnt out the new heating element in the process.
Does anyone know where the sensor would be? I can find where to order them from, but no diagrams of where to find it on the drier.
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