Hotpoint CTD80P – not heating

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  • September 25, 2018 at 10:26 am #94714
    SteveBl
    Participant

    Morning all,

    Condenser tumble dryer had an F8 error code (heater fault). Tried re-setting the thermostat but no joy. I bought and fitted a new heater element off Fleabay. Tumble dryer made noise but drum wouldn’t turn, and tripped RCD. When I turned the drum by hand, it would start turning, so capacitor must need replacing; bought, fitted and drum now turns….but no heat. New heating element must have tripped the RCD, but the thermostats are single use and can’t be re-set. New heater arrived this morning and fitted, but still no heat.

    I’ve checked connections, cleaned the machine to within an inch of its life. I have more belly button fluff than this wretched machine. Before I call someone out or buy a new machine, can anyone offer any advice, or words of comfort please?!!

    Thanks in advance, Steve.

    September 25, 2018 at 11:00 am #458082
    electrofix
    Moderator

    Re: Hotpoint CTD80P – not heating

    from what I am seeing there seems to be 3 heater elements fitted to this range of machines. I cant say what the difference between them is but it may make a difference

    also try the machine on a timed programme to see if it heats on that and some machines will not heat unless they detect wet clothes for energy saving purposes

    when you tried it did you put wet clothes in it ?

    Dave

    September 25, 2018 at 11:26 am #458083
    SteveBl
    Participant

    Re: Hotpoint CTD80P – not heating

    Hi Dave,

    That’s what I thought initially, so yes, put some wet clothes in. Put it on a timed programme and it almost immediately on starting dropped the time from 2hrs to 10mins. I put a heavier load in, and on an untimed setting, and no heat on either.

    Where are the other heater elements hiding?!

    Thanks, Steve.

    September 25, 2018 at 11:53 am #458084
    electrofix
    Moderator

    Re: Hotpoint CTD80P – not heating

    there are not 3 elements in the machine but there seems to be 3 different elements fitted depending on serial numbers

    https://shop.ukwhitegoods.co.uk/catalog … ng+Element

    you can also get the stats separately

    https://shop.ukwhitegoods.co.uk/catalog … hermostats

    which would have been a lot cheaper than the element

    Dave

    September 25, 2018 at 12:00 pm #458085
    SteveBl
    Participant

    Re: Hotpoint CTD80P – not heating

    Apologies, mis-read your post. The one I bought is supposedly compatible with this model number, but I have e-mailed the seller to confirm. Thanks Dave.

    September 25, 2018 at 12:22 pm #458086
    electrofix
    Moderator

    Re: Hotpoint CTD80P – not heating

    what is the part number on the unit you have received ?

    the seller can confirm it fits the model but will not be able to confirm it is correct without the serial number and commercial code

    even if its wrong it still might not be the reason its not heating


    Dave

    September 25, 2018 at 12:24 pm #458087
    SteveBl
    Participant

    Re: Hotpoint CTD80P – not heating

    The MPN is C00258828 which I’m sure is the correct part for the machine?

    September 25, 2018 at 1:10 pm #458088
    electrofix
    Moderator

    Re: Hotpoint CTD80P – not heating

    part needed depends on commercial code and serial no

    there are 3 elements listed

    C00258799
    C00260045

    and the one you have got C00258828

    all are different in some way otherwise they would be the same part number.

    Dave

    September 25, 2018 at 1:31 pm #458089
    SteveBl
    Participant

    Re: Hotpoint CTD80P – not heating

    Fair point. On the front of the machine, there’s a sticker;

    Model CTD80P
    Serv. ref. 95313560000 703200204

    Is that enough to identify the right part, or should I be looking somewhere else?

    September 25, 2018 at 1:34 pm #458090
    SteveBl
    Participant

    Re: Hotpoint CTD80P – not heating

    Model; CTD80P
    Ind. Code: 95313560000
    Serial No. 703200204

    September 25, 2018 at 2:12 pm #458091
    electrofix
    Moderator

    Re: Hotpoint CTD80P – not heating

    from those numbers correct element is

    C00258799

    Dave

    September 25, 2018 at 3:55 pm #458092
    SteveBl
    Participant

    Re: Hotpoint CTD80P – not heating

    Thank you Dave – much appreciated. I have ordered the correct part.

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