Miele W3444 knocking during spin

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  • November 30, 2018 at 1:19 pm #95083
    stu-stu-stu
    Participant

    Hi,

    I have a 12 year old Miele W3444 washing machine which has suddenly developed a knocking noise during the high spin. Any suggestions?

    Thanks

    Stu

    November 30, 2018 at 1:54 pm #459329
    electrofix
    Moderator

    does it knock with no washing in ?

    Dave

    November 30, 2018 at 2:04 pm #459330
    stu-stu-stu
    Participant

    Thanks for your reply. I’ll give it a go. I’ve got the motor out at the moment to check the brushes (they look fine considering the age). Could do with knowing how to run the spin without putting the front back on and choosing a drain & spin programme. Not sure how to work the service mode though.

    Stu

    November 30, 2018 at 2:53 pm #459331
    electrofix
    Moderator

    miele are very secretive so getting tech info is hard

    as far as i am concerned it boils down to 2 possibles drum problems or shock absorbers

    Dave

    December 3, 2018 at 1:33 am #459332
    electrofix
    Moderator

    well that’s serious
    sounds like a drum spider failure and if it is then its beyond economical repair

    Dave

    December 3, 2018 at 6:40 am #459333
    stu-stu-stu
    Participant

    You mean the big solid metal wheel at the back, driven by the belt? If so, what could be wrong with it? It looks ok from what I can see.

    Stu

    December 3, 2018 at 9:20 am #459334
    electrofix
    Moderator

    stu-stu-stu wrote:You mean the big solid metal wheel at the back, driven by the belt? If so, what could be wrong with it? It looks ok from what I can see.

    Stu

    no the drum spider is bolted to the back of the drum and carries the weight if the washing

    this is the same part from an old hotpoint machine

    https://shop.ukwhitegoods.co.uk/hp0525-hotpoint-more-washer-drum-support-bearing-kit

    Dave

    December 3, 2018 at 9:35 am #459335
    stu-stu-stu
    Participant

    Ah, I see. Is it possible to get hold of the Miele part? If it was reasonable money I’d potentially give it a go if the machine is scrap anyway.

    Cheers for your help with this, it’s much appreciated.
    Stu

    December 3, 2018 at 8:48 pm #459336
    electrofix
    Moderator

    had one recently and when I got a price from Miele it was a kit of some kind. cant remember exact price but over £200 for certain

    Dave

    December 4, 2018 at 11:44 pm #459337
    stu-stu-stu
    Participant

    https://drive.google.com/file/d/1aJL5kOucH6R9QlDOOTs-WneNmUksxkUw/view?usp=sharing

    Yep, I’d say that’s gone! Good call Dave, you were right!

    Stu

    December 5, 2018 at 12:03 am #459338
    electrofix
    Moderator

    In polite forum language

    “yep that’s Broke” ( with a capital F )


    Dave

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