ripping boot is a known problem
“The front wall design has been changed in Built-in SYK products, because of scuffing between bellow and front wall. If customer does not have tearing problem
in bellow, old design of front wall can be used. If any tearing problem occurs in bellow, revised design (after the date of 05.12.2016 – stock number
2835430100) of front wall should be ordered in order to solve the problem”
if you let me have your email can send you fault finding guide etc that tell you haw to get into service mode
Dave