Samsung Add Wash Washing Machine “dC” error

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  • January 3, 2019 at 3:29 pm #95238
    mickmedway
    Participant

    I have been out to look at a Samsung Add Wash Washing Machine this morning with a “dC” error being displayed every time you select a cycle and press start. you hear a door lock engage and then nothing only the error code turns up and makes a fancy jingle

    Can someone please help me clear this error and find out the problem
    Thanks in Advance

    January 3, 2019 at 4:02 pm #459762
    timdowning
    Participant

    https://www.samsung.com/uk/support/home-appliances/my-samsung-washing-machine-is-showing-an-error-or-information-code-what-does-it-mean/

    Maybe it won’t clear until you change the door lock?
    Has it go a child lock setting on it?

    If you have the full model number you can download the manual…

    January 14, 2019 at 9:50 am #459763
    mickmedway
    Participant

    we have changed the door lock and the error is still present
    I have checked and double checked that it is not the child lock.

    Model Number: WW70K5413UX/EU
    Brand: Sansung

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