Zanussi ZDH8333P (916097690 00) Dryer not Heating

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  • #96414
    jontymox
    Participant

    Good afternoon,

    Wondering if anyone can assist with the above problem on this heat pump type dryer?

    Essentially, it isn’t heating and there are no fault codes displayed.

    I haven’t had much experience with heat pump dryers, and having had a good look inside there is nothing obviously amiss.

    Perhaps there is a diagnostic sequence that can be performed?


    Kind regards,

    jonty

    #463260
    electrofix
    Moderator

    they don’t heat

    well they do but its hard to tell sometimes

    the only heat in the system is waste heat from the compressor so its not a lot

    consider this more like a de humidifier and not a tumble dryer because that’s how it works

    use it and see if it dries

    Dave

    #463261
    electrofix
    Moderator

    should be able to get tech if you need it

    Dave

    #463262
    iadom
    Moderator

    I did send the tech info to Jonty late last night, hopefully now received.

    #463263
    jontymox
    Participant

    Good evening Dave & Jim,

    Update on dryer: carried out diagnostic test procedure, and the only error code present was E32 which is incurred during such procedure.

    The customer has agreed to monitor the dryer, and to allow more time for drying as she expected much faster drying results.


    Thanks again for your assistance,

    jonty

    #463264
    iadom
    Moderator

    If your customer has internet access you could send them a link to this article. 😉 https://www.ukwhitegoods.co.uk/help/buying-advice/tumble-dryers/3845-are-heat-pump-dryers-worth-it

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