samsung wf1124xac washing machine 3E error

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  • December 5, 2019 at 2:46 pm #96836
    dunston
    Participant

    i went out to a samsung wf1124xac washing machine flashing 3E error reported by the customer. i could not get it to fault. she tried it again and said 10 mins into wash it faulted to 3E. this machine has a induction type motor. has anyone had this fault before?
    thanks Mark

    December 5, 2019 at 6:33 pm #464975
    Specialist01269
    Participant

    If it’s the direct drive machine, I think error code 3e relates to motor harness faults or bad connections.

    December 10, 2019 at 7:40 am #464976
    dunston
    Participant

    This model does not have a direct drive motor.
    The motor stutters at the beginning of a rotation then it turns. After a couple of minutes the motor stutters and doesn’t turn.
    Anyone point us in the right direction.

    December 10, 2019 at 8:13 am #464977
    Specialist01269
    Participant

    I did say IF, check motor tacho & circuit. Listed as a motor fault.

    December 10, 2019 at 9:51 am #464978
    electrofix
    Moderator

    all these type of motors use an electronically generated 3 phase supply to form a revolving magnetic field. loose one phase and it stutters between the 2. if there is no load it will start sometimes but with a load in it will fail all the time
    if its not a motor coil or harness then most likely a board fault

    Dave

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