sharp qw-gt34f463i f5 error

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  • #97250
    Kieran Delahunt
    Participant

    Hi all,

    I have a Sharp qw-gt34f463i which throws an F5 error which is lack of water. When I detach the hose the pressure is fine. I took the water softener off to see if it was clogged but there’s nothing I can see. Nothing will go through it though.

    Do I need a new softener unit and how would I prevent this happening again if so?

    Thanks

    #466660
    kwatt
    Keymaster

    That error is listed as:

    F5 :: Inadequate water supply

    Make sure the water input tap is totally open and that there is no water cut.
    Close the water input tap, separate the water input hose from the tap and clean the filter at the connection end of the hose.
    Restart your machine, contact the service if the error resumes.

    So for whatever reason, it’s not seeing the machine being filled so, water valve or the flow meter on the inlet tank are top suspects.

    K.

    #466661
    Kieran Delahunt
    Participant

    The water valve hasn’t worked, fingers crossed for the flow meter

    #466662
    Kieran Delahunt
    Participant

    Hi [USER=”2″]kwatt[/USER] , any other ideas – it’s not getting past the new water valve. I’ve had the hose off the back and set it on a cycle but nothing comes thorugh. Could it be a logic board somewhere?

    #466663
    kwatt
    Keymaster

    The obvious question is, is water getting to the valve?

    Next obvious question, is the valve energised?

    K.

    #466664
    Kieran Delahunt
    Participant

    Thanks K, water is indeed getting to the valve just not past it. I’ll get a multimetre and test the valve but it has to be this. Do you know what could be the issue if there’s no voltage at the valve?

    #466665
    kwatt
    Keymaster

    The valve is a simple solenoid, it’s open or it’s closed, working or not working, no in-between with them. So, if it gets power and opens that’s really all there is other than a potential blockage of some kind as it’s incredibly rare for a valve to only open partially.

    K.

    #466666
    Kieran Delahunt
    Participant

    Okay, I can verify the wires to the valve are not producing anything. What could that be?

    #466667
    kwatt
    Keymaster

    I’d suspect that’s controlled by the main card in it but to suss that out you need the serial number, multiple versions of it used.

    K.

    #466668
    Kieran Delahunt
    Participant

    Do I provide it here or somewhere else?

    #466669
    kwatt
    Keymaster

    Here is fine.

    K.

    #466670
    Kieran Delahunt
    Participant

    01693668001731420049

    Thanks

    #466671
    Kieran Delahunt
    Participant

    [USER=”2″]kwatt[/USER] More clarification, just to get your opinion. I have a multimeter on the connections to the valve, the reading fluctuates between -10v and 8V from the off. Does that suggest a current leak in the system somewhere and would you think it will be the main PCB still?

    #466672
    kwatt
    Keymaster

    All the info for the valve is:

    1.5 Water Inlet Valve

    Voltage Frequency Total Power Flowrate Resistance

    : 220/240 Volt : 50-60 Hz

    : 6 W
    : 2,5 lt/dk

    : 3750 ±٪10 Ω ( 20 Co )

    Single inlet and single outlet standard single coil solenoid valve. It is assembled to the basement and connect to the airbreak by hose..

    So, it needs mains power to operate.

    That serial number doesn’t look quite right but it should be this board set used in it:

    https://shop.ukwhitegoods.co.uk/dish…rol-module-set

    K.

    #466673
    Kieran Delahunt
    Participant

    I’m now just getting an F6 error, is this thing just knackered?

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