Indesit XWD71452W – Fuse tripped, now drum not turning

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  • March 21, 2020 at 10:30 am #97357
    HarrisonStewart
    Participant

    A spin cycle on this washing machine was running, our fusebox tripped. After resetting the fuse and everything coming back on. It was then apparent the machine had a problem.

    On trying to do another spin cycle, as a test, the drum spins very slowly and there’s a clicking sound. I then reset the machine, powered off at the mains for 20 minutes, plugged back in and tried again. The drum moved a few inches then it stopped.

    I reset again and it did the same, drum moved a few inches, then nothing and it doesn’t proceed in any way.

    Any ideas please?

    March 21, 2020 at 11:13 am #467218
    electrofix
    Moderator

    if you turn the drum by hand does it click ?

    Dave

    March 21, 2020 at 11:25 am #467219
    HarrisonStewart
    Participant

    Thank you Dave.

    Turning the drum by hand doesn’t click. There is a nylon sounding rub, presumably the belt making a normal noise?

    March 21, 2020 at 11:28 am #467220
    electrofix
    Moderator

    when you spin the drum, looking at the front of the stailess drum does it look like its wobbling a bit and the noise happens in the same place as it goes round ?

    Dave

    March 21, 2020 at 12:19 pm #467221
    HarrisonStewart
    Participant

    There’s a very slight quiet click, though not sure I’d call it a click, every inch or so. I’ve spun the drum before this problem happened, even when brand new and I think the slight noise it does make has always been there and ‘normal’?

    No apparent wobble. The centre point remains solidly in place during revolutions.

    March 21, 2020 at 12:31 pm #467222
    electrofix
    Moderator

    was not thinking the centrepoint was more thinking front edge

    bit difficult to diagnose from here but
    check if your machine has carbon brushes and see if they are worn. sometimes when brushes spark they can trip the rcd

    Dave

    March 21, 2020 at 2:38 pm #467223
    HarrisonStewart
    Participant

    Thanks Dave. They do have carbon brushes.

    There’s a spare part listed for them. Are they relatively easy to fit?

    Happy to gamble that they’re the root of the fault for the price of the part!

    March 21, 2020 at 3:05 pm #467224
    electrofix
    Moderator

    easy to check remove them and look at the length of them

    if the end of the brush is sticking out of the end of the holder 5mm or more and the face of the brush is shiny then it cant be the fault. although if they are down to 5mm it wont be long

    Dave

    March 21, 2020 at 9:25 pm #467225
    HarrisonStewart
    Participant

    Thanks again. Will have a look.

    If it’s not the brushes what else is it likely to be?

    March 21, 2020 at 10:13 pm #467226
    electrofix
    Moderator

    the 2 most likley components to blow a trip are
    motor and heater

    Dave

    March 25, 2020 at 1:14 pm #467227
    HarrisonStewart
    Participant

    The carbon brushes are fine, and are still in contact and have plenty of ‘wear’ left.

    Any other ideas? It sounds as though a switch activates, the motor tries to turn, then repeats this cycle 2-3 times before giving up.

    March 25, 2020 at 1:42 pm #467228
    electrofix
    Moderator

    try taking the belt off and see if the motor runs and what it sounds like

    also try spinning ther drum with no belt on but watch your fingers when you do it

    Dave

    March 25, 2020 at 2:02 pm #467229
    HarrisonStewart
    Participant

    Hi,

    With the belt detached and looking at the motor spindle, the motor tried but didn’t move at all. The. After a around 10 seconds it tried again and didn’t move at all. After another 10 seconds the motor spun like crazy, and I then turned it off.

    I powered on and tried again and it didn’t budge again.

    The drum seems to spin feely and smoothly with no belt attached.

    March 25, 2020 at 2:03 pm #467230
    electrofix
    Moderator

    sounds like a motor failure

    Dave

    March 25, 2020 at 2:28 pm #467231
    HarrisonStewart
    Participant

    Thanks. I have attempted to remove the motor, there’s two bolts that have been removed and the motor won’t budge. Should it just ‘pull off’?

    If I can remove it I’m happy to replace the motor.

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