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jb753.
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February 9, 2021 at 12:24 pm #99107
jb753
ParticipantI have an AEG washer-dryer, model L16830, type P6359599. It has required three replacement drain pumps over the past six months, and has just failed again.
The symptoms of the fault are similar each time. The washing cycle fails at the rinse stage with error code E20 (corresponding to drainage failure according to the user manual). Sometimes, draining by hand, removing the filter and spinning the blades manually clears the problem, although I have seen no particular obstructions to the pump. Eventually, the pump stops working completely. If I watch the impeller blades on the drain cycle (with no water in the machine), they vibrate a bit but do not turn. Replacing the pump solves the problem… for a while!
The hoses inside the machine have been checked for blockages, and I snaked the drain hose. The resistance of the pumps before and after the fault develops remains around 250 ohms, but I don’t think this indicates much.
My current theory is that a fault in the electronics that control the motor is supplying too much current for too long and burning the pump out, but this is only a guess. I’m not too keen on a new PCB, as these are very expensive, but replacing a switch or sensor is realistic if that would fix the problem.
I would like to ask what the experts think – is this machine salvageable?
Thanks.
February 9, 2021 at 4:12 pm #475014iadom
ModeratorWhere are you getting the replacement pumps from?
February 9, 2021 at 6:07 pm #475015tubafan
ParticipantI’m no expert but the drain pump for that looks like a standard 240V Askoll part that should last for years. Can’t think how the control board could damage it as it’s either powered or not.
February 9, 2021 at 6:11 pm #475016jb753
ParticipantThanks for your replies.
The first two were fitted by a technician (second time for free under guarantee) and I got the third from ebay. They all say ‘Askoll’ on them, which looks to be the correct manufacturer, but I suppose that is not sufficient to verify if they are genuine articles.
February 9, 2021 at 6:45 pm #475017iadom
ModeratorPoints to dodgy pumps being fitted tbh.
February 9, 2021 at 6:49 pm #475018electrofix
Moderatorvery unusual this
fit loads of these pumps and seldom have any problems
something is mechanically jamming these
do you suffer with high limescale ?
Dave
February 10, 2021 at 9:19 am #475019jb753
ParticipantI agree defective pumps would explain the problem, but I’m not confident that paying more for ‘genuine’ parts would fix the problem.
I am encouraged that it’s probably not the PCB. The water is definitely hard where I am, so that is a possibility. I will pull apart one of the broken pumps tonight and look for signs of limescale or other friction.
Cheers.
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