Is this the end of my 22 year old dishwasher

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  • #99724
    menderman
    Participant

    Bosch SGS4012GB/14 22 years old,
    Started to notice it wasn’t cleaning very well.
    6 years ago I had the same issue and it was the pressure matrix thing with the red float all gunged up, a good clean and it it was ok again. So I thought it was the same issue again and spent 3 hours cleaning it but still a problem.
    The water comes in ok but there does not seem enough pressure from the pump to push it to the top arm or even enough to spin the bottom arm – water comes out ok and holes are clear but the pressure is just not there.
    Also the water is not heating up and I can here a clockwork sound.
    The last wash I did it was hot but things were not getting properly clean.
    Is this the end

    #477580
    electrofix
    Moderator

    most likley problem is the impellor has broken

    also if this is broken the heater safety switch wont operate so no heat

    https://shop.ukwhitegoods.co.uk/1658…eller-seal-kit

    Dave

    #477581
    menderman
    Participant

    Thank you for your help. I think in that case its the end of the road for this old workhorse. the link you kindly gave is £55.96. Against a new serie 2 SMS21Tw08G at £349.
    I am just thinking at 22 years old now other things must be near their end too. Its a gamble – I could spend £55 and something else gos next week.
    How easy is it to fit.

    #477582
    menderman
    Participant

    Is this what we are talking to replace it https://www.youtube.com/watch?v=id6Y5ZPPFhE

    #477583
    electrofix
    Moderator

    very likely

    bear in mind modern Bosch units are not a patch on the old ones. the cheap end of the market uses a plastic floor which tends to leak ( as is the model you list )
    the heaters are very weak and it means a complete motor when it goes. changed lots and so has every other engineer

    Dave

    #477584
    menderman
    Participant

    I just don’t know what to do now. I know that whatever I get that it will not be as good as my old one. Is there any forums on here that talk about best ones to buy or what make is recommended. Or what bosch model has an all stainless interior.

    #477585
    electrofix
    Moderator

    here is the one you had chosen
    https://www.bosch-home.co.uk/support…on-spareparts/

    look on diagrams and you see item 0302 that means its a plastic floor model

    you can go here with any model
    https://www.bosch-home.co.uk/custome…e-parts-search

    you wont have the last 2 digits but just pick the highest. you can then see if its plastic

    you will see this model is all metal
    https://www.bosch-home.co.uk/support…on-spareparts/

    as far as Makes

    Miele is top and I think Smeg comes out better than bosch these days. in my personal opinion

    Dave

    #477586
    menderman
    Participant

    Really helpful, thank you so much. Just found this one Bosch Serie 2 SMS2HKW66G at £449. I know its my choice but is it really worth spending and extra £100 for a S/S tub.

    #477587
    electrofix
    Moderator

    well some people are lucky but have scrapped them at 3 years old for tub leaks

    its really silly what Bosch have done. you can buy a cheaper make and get an all metal tub but with bosch its only on the dearer models

    Also look at Smeg and they are not too bad and we dont get the motor problems with those

    Dave

    #477588
    menderman
    Participant

    Thank you for your links with that I was able to check models for a plastic bottom.
    I went for the Bosch SMS46IW10G in the end that has an all S/S tub. £466.
    I wanted a smeg as per your recommendation and I did look in the usual places but there didn’t seem to be much choice as I wanted a white one and didn’t want to pay over £500 there was one but it was the cheapest model at £360 and very basic there were some between that and the £500 mark but none i could see in white.

    #477589
    andyjawa
    Participant

    You know what I would do? Frankly I would not have bothered 1) repairing it and 2) replacing it. Fed up with buying compromised stuff these days nothing but hassle, trouble and expense.
    If I was forced to buy a new dishwasher I`d go for a Currys Essentials at 200 quid which, strangely enough, when I did do dishwasher repairs until I gave-up in disgust, I found them to be more reliable than Bosche`s best efforts and just take my chances. The Bosch models suffer from heater failure ( fault code e09 ) and again and sometimes yet again. Poor quality part.
    I would not buy a Miele – rip off spares prices and you may need them rather quicker than you`d think despite all the hype.
    You do not necessarily get what you pay for any longer but on the other hand there is a lot of dross out there as there are very good value for your spons too

    #477590
    menderman
    Participant

    Yes I did consider just going for the cheapest possible – as you say the currys one At £200. And then with the great help of this forum attempt a repair possibly after 12 months, or get a pro in and pay £? which added to the £200 = ? which could be approaching the cost of the bosch with 2 year warranty maybe.

    How much is it for a new heater for the bosch on its own and then how much on top for it to be installed, could it be worth taking out the 5 year guarantee (extra 3 years ). Also would a replacement heater be a better part than the factory one ?

    Maybe I should of gone for this
    https://markselectrical.co.uk/HEFC2B19C_Hotpoint-Dishwasher.html it has 10 year parts and 1 year labour.

    Also the heater element problem, would it make any difference if the machine is actually made in Turkey or Gremany, is the heater that is fitted in serie 2 interior the that fitted in a serie 4

    #477591
    electrofix
    Moderator

    bosch heater comes with new motor approx £100 – £130

    heater is flimsy and its printed on a steel tube, see pic ( ignore the arrows as I used this pic to point out thermostats to someone)

    hotpoint 10 years parts is a bit of a trick as they will only give you the part if their engineers fit them

    Dave

    #477592
    menderman
    Participant

    That element doest look flimsy.
    So £130 for the part and then the cost of fitting – how much on average would that be. I can get an extra 3 years guarantee for £89.

    what parts on the Hotpoint are the culprits and how much would their Hotpoint engineer cost,

    #477593
    andyjawa
    Participant

    I can assure you that the Bosch/Neff/Siemens element/heat pump motor is a pile of tosh ( under reply rules I`m being polite ). Whatever you think I can tell you this tale which was the final straw: built in Bosch d/w took ages to get the bugger out because the pipes had to be disconnected behind the plastic copper pipes that made a 1970`s Soviet submarine look sane! Heat pump fitted pushed back in refitted hoses ran on test for less than 3 minutes and the fault reoccured took out trip switch, heater screwed. Ahhhhh a pile of junk. That was not an isolated problem which is why I gave up on dishwashers which was at the time 35{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of my business and I lost 500 or so quid over it in a very short space of time, parts over x months old went they failed – crap part suppliers and the parts were all in sealed Bosch boxes too some were from Bosch uk – got my money back on those. .
    Your comment on the 200 quid currys best effort has some merit, however all I can say is they, historically, were the least troublesome contraptions being basically fairly simple, but they were never perfect and still aren`t though 14 year old Proaction is still going t`other side of the road. I just went to a fair number due to the general dishwasher “curse of the cocktail stick broken glass” problems but then that can happen to any dishwasher and often does.
    Modern / current Hotpoint and Indesit dishwashers. Crap motor pumps and equally crap heaters. PCB failures fairly common, blow when heater fails too sometimes. Dreadful ghastly stuff.
    10 year freebee parts warranties. As Dave mentioned you only get the part if the company fits it. If you know or suspect the heater is nuked, the motor is nuked or the machine went electrically bang ( pcb more than likely ) it is worth….possibily depending how old it is when it screws up….. getting them out at 115 /120 quid a pop for your new free part which unless they changed their warranty whilst I was not looking only gets 3 months on the repair. So the freebee parts warranty is of only limited use. For all other faults keep gob shut because you can invalidate your existing warranty especially if you tell them when you complain about it: ” you vill go on zee list! ” and call out local repair bod on a free callout ( I still do free callouts – washing machines mostly – but then I have no / very few overheads with my micro business ) to find out what is wrong.
    Posher dishwasher brands can be cheaper machines rebadged with rip off spares to match but that is down to sites like this and people doing their homework before throwing their money about.
    Nope. I stand by what I said and have done what I said and dishwashers are band from my house. The last one I had was a second hand 1970`s LS12 Indesit to about 1991. That was a good machine by the way but like everything out there it had its achillies heel/s. I used to work for Indesit for 15 years…twice!
    20 year old+ dishwashers you are toying with fate there. They were very good machines back then with quality parts. Those days have gone as have many spares gone obsolete which is why I would not chase its repair on costly parts then find out something else jacks and that other part is obsolete.
    Hopefully your new machine will be fine and you get many trouble free years out of it.

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