The USP Conundrum

USP, Unique Selling Point, is a tough one for appliance producers as they don’t really have any. If you look then sure, you’ll see some bigger load sizes/capacities, something about AI or whatever, lights, a flash screen and other little things to try to differentiate the appliance they’re …

Linear Compressor Issues?

Reports are emerging about LG’s linear compressors; for those unfamiliar with the terms, these are the “motor”, if you will, in a refrigeration unit that pumps and “compresses” the gas, allowing the unit to work. But it’s the most expensive thing that can usually be replaced on most units, so if …

Greenwashing 101

Greenwash, noun, dictionary definition: “an attempt to make people believe that your company is doing more to protect the environment than it really is” By the definition of the word we could accuse almost any company of this practice but, in the appliance industry it is sadly rife, at least …

EU To Adopt Right To Repair

This isn’t a huge surprise given the momentum around sustainability and the need to cut waste worldwide, but it looks as if the EU Parliament is to adopt a stronger position on the right to repair for consumers. And, that can only be a good thing, if it is implemented and enforced. 

Miele Fined For Anti-Competitive Practice

We missed this one earlier in the year, but it was recently brought to our attention; Miele has been pulled up and was fined for anti-competitive practices in Bulgaria for fixing appliance pricing; we have to wonder when that will spread to other areas, and Miele’s anti-competition policies are b…

Whirlpool Arcelik Antitrust Investigation

In case you didn’t hear about it, the whole Whirlpool/Arcelik (Beko) deal is under review by the anti-trust regulators, Competition & Market Authority (CMA), and the CMA has decided to move to phase two of the process for the merger of the European operations of Arçelik and Whirlpool.

Gas Hob Safety Issue

This is the first time we’ve ever seen action like this being taken where brands have been issued a notice from the Office for Product Safety and Standards (OPSS) to stop selling certain models of gas hobs over safety concerns.

Reduced VAT Repairs?

AMDEA is asking the government to ensure that households can realise savings that efficient home appliances can offer and to help the nation to achieve Net Zero targets. But is that sensible?

Cooker Hood Motor Not Working

This is probably one of the most common issues that we hear about hoods, the motor isn’t working or it’s not spinning up to speed and people assume that they need a new motor. Which, by the way, isn’t always the case as we’ll explain. People have this “go-to” often of whatever ails th…